Customer & Operation Success Fulltime

_**1. Customer Service**:_ - Solve customer inquiries via online ticketing system - Professionally resolve customers’ questions, submitted to our customer support channels - Build and enhance knowledge base/help center via online platform. - Compile reports for major questions and key CS metrics tracking. - Operate withdrawal/deposit request - Support with...

Are you passionate about building relationships with your customers? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around the world? Sparkrock helps social benefit organizations like nonprofits, school boards, and government agencies reach their greatest potential by using technology. We help to make these...

**Internship Program Coordinator in Hanoi Operation Smile Vietnam** Operation Smile Vietnam is part of a global alliance of Operation Smile Foundations and Resource Chapters dedicated to providing free treatment to children and adults suffering from cleft lips, cleft palates and other facial deformities. Besides, we also conduct Dental missions,...

**Internship Program Coordinator in Hanoi Operation Smile Vietnam** - Operation Smile Vietnam is part of a global alliance of Operation Smile Foundations and Resource Chapters dedicated to providing free treatment to children and adults suffering from cleft lips, cleft palates and other facial deformities. Besides, we also conduct Dental missions,...

**Mô tả công việc**: (Mức lương: 9 - 15 triệu VNĐ) - Tư vấn, hướng dẫn và hỗ trợ giải quyết các vấn đề khách hàng gặp phải khi sử dụng các sản phẩm của Avada (sản phẩm web app cho eCommerce: Shopify, Magento, WooCommerce). Cập nhật công nghệ mới về Shopify và hệ thống Apps của Avada...

**Why we’re looking for you** We are looking for an experienced Customer Success Specialist in this high growth rate stage, who can work directly with our customers all over the world. After purchasing/sale for the product is the most important phase of the customer lifecycle to ensure customers have the best experience in this product and service, and...

RecruitGo is hiring on behalf of our client in Freight Forwarding Industry **Responsibilities**: - Act as the primary point of contact for customers regarding the inquiries and shipments. - Address customer questions and issues promptly, ensuring high levels of satisfaction. - Manage the logistics of airfreight and oceanfreight shipments, including...

Product management support: Assist clients with product information management and activation, ensuring accuracy and timely updates. - Business operations support: Help clients manage day-to-day operations, ensuring smooth and uninterrupted business processes. - Promotion and launch support: Aid in the preparation for promotional and product launch events,...

**Company Description** SmartDev is a leading provider of global software solutions. The company was established in 2014 and is a wholly-owned subsidiary of Verysell Technologies Group (Switzerland). SmartDev combines renowned Swiss quality with the Vietnamese passion to provide excellence and value. We bring together smart people internally and externally...

At Palexy, we develop a pioneering AI-powered SaaS platform that can turn existing retail data, including CCTV footage, POS data, staff scheduling data, promotional calendar data, etc. into actionable intelligence in a fashion similar to e-commerce. We are seeking **Customer Support Specialist** for our Hanoi Office to help **Thai-speaking...

**Operational Management**: - Lead and oversee daily company operations to ensure alignment with overall business strategy and objectives. - Develop and implement operational policies and procedures to optimize processes and improve efficiency. - Drive continuous improvement efforts to enhance operational effectiveness and cost control. **Human Resource...

Responsible for offering day-to-day coordination and administrative support to operational and clerical team members or contractors, ensuring seamless workflow and task completion. Additionally, accountable for overseeing team tasks, providing constructive feedback, and offering on-the-job coaching to enhance team performance and efficiency. at least 2...

_**Operations Manager**_ **Responsibilities** - Lead and supervise daily operations to ensure efficiency and effectiveness - Help us oversee staff, maintain a productive workplace - Orders premium products that reflects the salon's upscale image - Foster a culture of continuous improvement by identifying process inefficiencies and recommending...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Sử dụng live chat để trả lời các câu hỏi của khách hàng liên quan tới sản phẩm bằng app Shopify bằng Tiếng Anh - Học, sử dụng thành thạo và hiểu rõ về sản phẩm app để có thể giải quyết các vấn đề khi khách gặp phải. Ứng viên...

Department Operations- LevelExperienced (Team Lead)- LocationVietnam - HanoiThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

**Giới thiệu**: Bằng nền tảng công nghệ chúng tôi cam kết mang đến cho xã hội những giá trị cao nhất về chăm sóc sức khoẻ là lựa chọn hàng đầu của chúng tôi. - Tiếp nhận thông tin khách hàng từ bộ phận Business Consultant, phân tích - Tìm hiểu quy trình vận hành của doanh nghiệp và...

21 Jan 2025 **Senior Officer, Customer Relationship Management - SME (40000899)**: - Category: Retail Banking Group - Job Type: - Facility: Retail Banking **Job Purpose**: - The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, after-sales care / follow-up, risk management, debt...

5 Sep 2024**Senior Officer, Customer Value Management (40001608)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: Responsible for ensuring the implementation of the goals of the functional group and assigned tasks, ensuring the overall effective progress of the tasks in the professional operations of the segmentation...

10 Mar 2025 **Expert, Operational Risk and Compliance Monitoring (Card)**: - Category: Operations Division - Job Type: - Facility: Operations **Job Purpose**: Recognize early operational risks / internal compliance violations and external intrusion at the segments of counter services / centralized operations / Cards and CDD-related services through the...

28 Feb 2025 **Expert, Operational Service Quality Improvement**: - Category: Operations Division - Job Type: - Facility: Customer Services **Job Purpose**: The Expert/Senior Expert in Operational Service Quality Improvement will be responsible for enhancing our operational processes, managing risks, ensuring compliance, and driving continuous improvement...