Customer Service Operations

_**1. Customer Service**:_ - Solve customer inquiries via online ticketing system - Professionally resolve customers’ questions, submitted to our customer support channels - Build and enhance knowledge base/help center via online platform. - Compile reports for major questions and key CS metrics tracking. - Operate withdrawal/deposit request - Support with...

Overview: We are seeking a highly motivated individual to join our team as a Customer service & Escalation manager. In this role, you will work across a range of support offerings, including critical issue management and resolution, customer communication, and resource allocation. You will handle escalated customer/partner issues and complex support...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Customer Service: - Solve customer inquiries via online ticketing system. - Professionally resolve customers’ questions, submitted to our customer support channels. - Build and enhance knowledge base/help center via online platform. - Compile reports for major questions and key CS metrics...

The Customer Service - Product Engineering representing Asia Region (residing in Vietnam), is responsible for supporting clients within their assigned territory for exiting and newly commissioned water slide attractions. This role requires interaction with several internal groups, such as Project Management, Field Services and Account Management. **YOUR...

28 Feb 2025 **Expert, Operational Service Quality Improvement**: - Category: Operations Division - Job Type: - Facility: Customer Services **Job Purpose**: The Expert/Senior Expert in Operational Service Quality Improvement will be responsible for enhancing our operational processes, managing risks, ensuring compliance, and driving continuous improvement...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc 1. Customer care & services operation - Caring end-users/ dealers/ distributors - Receiving products from end-users/ dealers/ distributors (inspecting, inputting data into system, printing report and getting signature from end-users/ dealers/ distributors, and assigning...

**Main tasks & key responsibilities**: - Develops relationship with allocated customers - Participates in joint Sales visits if necessary - Accepts all orders (from customer or overseas office) and processes them for handover to Operations - Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution -...

**Job Summary** - Manager of Fund and Fiduciaries Services team with the below detailed responsibilities: **Key Responsibilities** - To direct and control day to day Fund Service or Fiduciary Service Operations (“F&FVN Ops”), ensuring clients' interest are fully protected and delivering value added services to clients in accordance established...

Responsibilities: - Provide accurate and timely information to clients and partners on details of company's products and services - Resolve customer's issue by providing the appropriate solutions following company's SOP - Responds to client inquiries and correspondence in timely manner - Maintain positive and professional relationships with customers -...

**Job Summary** - To direct and control day to day Fund Service or Fiduciary Service Operations (“F&FVN Ops”), ensuring clients' interest are fully protected and delivering value added services to clients in accordance established procedures, regulations and laws and also Group business need; - Check Financial statements or customized reports, which are...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Receive and process orders using the company's system, work with suppliers to track them. - Coordinate with relevant departments and partners to quickly resolve difficulties that arise during the transportation of orders. - Maintaining a positive, empathetic, and professional attitude toward...

Overview: RMIT University Commitment RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a...

**Responsibilities** - Respond to customer upon receiving booking; find space and coordinate with Sales, and Airline's principles to arrange suitable space and Manage and fulfill Allotment space. - Tracing flight/shipment information and response to customers; processing and responding to customer claims. - Achieve budget tonnage and budget revenue set per...

Department Operations- LevelExperienced (Individual Contributor)- LocationVietnam - HanoiThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Responsible for offering day-to-day coordination and administrative support to operational and clerical team members or contractors, ensuring seamless workflow and task completion. Additionally, accountable for overseeing team tasks, providing constructive feedback, and offering on-the-job coaching to enhance team performance and efficiency. at least 2...

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

**Main Responsibilities** - Provide high quality technical service to ensure effective and reliable operation of filling machines at customer site, reinstate the equipment into the production environment - Provide site service for customers as required including analyzing, troubleshooting and problem solving - Reduce customers ‘operational cost, ensure a...

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative...

21 Jan 2025 **Senior Officer, Customer Relationship Management - SME (40000899)**: - Category: Retail Banking Group - Job Type: - Facility: Retail Banking **Job Purpose**: - The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, after-sales care / follow-up, risk management, debt...