Customer & Operation Success

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Customer Service: - Solve customer inquiries via online ticketing system. - Professionally resolve customers’ questions, submitted to our customer support channels. - Build and enhance knowledge base/help center via online platform. - Compile reports for major questions and key CS metrics...

What You'll Do As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand...

As a Customer Success Account Executive Manager, you are responsible for the adoption,usage and success of a portfolio of clients. This role emphasizes training, onboarding, usage review, support, and troubleshooting to enable customers to realize their goals and maximize their return on investment(ROI). You are the primary customer-facing role, and your...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Customer Service: - Solve customer inquiries via online ticketing system. - Professionally resolve customers’ questions, submitted to our customer support channels. - Build and enhance knowledge base/help center via online platform. - Compile reports for major questions and key CS metrics...

At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is...

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

**Mô tả công việc**: (Mức lương: 10 - 15 triệu VNĐ) Chúng tôi cần tìm**Customer Success Executive**với mong muốn nâng cao chất lượng hệ thống thông qua các chỉ số đo lường từ đó cải thiện chất lượng dịch vụ - sản phẩm cũng như trải nghiệm khách hàng. **Mô tả công việc**: - Hỗ...

**Mô tả công việc**: (Mức lương: 9 - 15 triệu VNĐ) - Tư vấn, hướng dẫn và hỗ trợ giải quyết các vấn đề khách hàng gặp phải khi sử dụng các sản phẩm của Avada (sản phẩm web app cho eCommerce: Shopify, Magento, WooCommerce). Cập nhật công nghệ mới về Shopify và hệ thống Apps của Avada...

**Why we’re looking for you** We are looking for an experienced Customer Success Associate in this high growth rate stage, who can work directly with our customers all over the world. After purchasing/sale for the product is the most important phase of the customer lifecycle to ensure customers have the best experience in this product and service, and no...

**Company Description** SmartDev is a leading provider of global software solutions. The company was established in 2014 and is a wholly-owned subsidiary of Verysell Technologies Group (Switzerland). SmartDev combines renowned Swiss quality with the Vietnamese passion to provide excellence and value. We bring together smart people internally and externally...

Head of Customer Care and Communication Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an...

5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 4+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...

10+ years of management consulting or industry experience in areas such as IT strategy & operations, digital transformation, innovation, and organizational change - Deep understanding of cloud technologies and their business impact across industries - Strong business acumen and ability to articulate cloud value propositions to C-level executives - Ability to...

ASD - Airport Services Delivery - Hanoi, Vietnam - Cathay Pacific - Application Deadline 03 Jan 2025 Company Description Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s...

Responsible for offering day-to-day coordination and administrative support to operational and clerical team members or contractors, ensuring seamless workflow and task completion. Additionally, accountable for overseeing team tasks, providing constructive feedback, and offering on-the-job coaching to enhance team performance and efficiency. at least 2...

5 Dec 2024**Expert, Customer Relationship Management - USME (40000902)**: - Category: Corporate & Institutional Banking Group- Job Type: - Facility: Financial Institutions**Key Accountabilities (1)**: - 1.KYC: - Collect/research about the assumptions and sources of potential customers (leads) to understand the characteristics, needs, markets, competitive...

_**Operations Manager**_ **Responsibilities** - Lead and supervise daily operations to ensure efficiency and effectiveness - Help us oversee staff, maintain a productive workplace - Orders premium products that reflects the salon's upscale image - Foster a culture of continuous improvement by identifying process inefficiencies and recommending...

**Mô tả công việc**: (Mức lương: 8 - 10 triệu VNĐ) - Handle tickets to support customers via live chat and calls. - Clarify customer complaints and provide the best solutions to resolve their issues. - Improve the current support workflow and propose new workflows to retain customers, earn 5-star reviews, and reduce the churn rate. - Optimize...

4 Dec 2024**Senior Officer, Customer Relationship Management - SME (40000899)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, after-sales care / follow-up, risk management, debt collection...

**Giới thiệu**: Bằng nền tảng công nghệ chúng tôi cam kết mang đến cho xã hội những giá trị cao nhất về chăm sóc sức khoẻ là lựa chọn hàng đầu của chúng tôi. - Tiếp nhận thông tin khách hàng từ bộ phận Business Consultant, phân tích - Tìm hiểu quy trình vận hành của doanh nghiệp và...