Customer Success Representative
2 weeks ago
**Company Description**
SmartDev is a leading provider of global software solutions. The company was established in 2014 and is a wholly-owned subsidiary of Verysell Technologies Group (Switzerland).
SmartDev combines renowned Swiss quality with the Vietnamese passion to provide excellence and value. We bring together smart people internally and externally to create partnerships that push boundaries and challenge the status quo.
- Improve customer service processes and enhance the overall customer experience.
- Provide accurate information and resolve customer issues in a timely manner.
- Support the creation and presentation of new ideas to add value to our products to increase sales and company revenue.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Work to improve the customer feedback channels and communication to ensure a constant flow of reviews from them.
- Identify and report lucrative market business opportunities to capitalize on and increase the market share.
- Support the search for new suitable business partners to increase the brand’s networking capabilities and customer reach.
**Qualifications**
- ** At least 1 year of Customer Care experience combined with BD/Sales experience, preferably in the IT Outsourcing industry.**:
- ** Fluent in English communication is a must.**:
- Strong sense and hand-on experience in Sales is a plus point.
- Strong interpersonal skills and proficiency in clearly communicating the strategy verbally or in writing form.
- He/She must be business-minded, and willing to expand his/her business development experience.
- Good negotiation and persuasion skills will come in handy.
- A solution-oriented approach and the ability to keep calm under pressure and solve problems timely and effective.
**Additional Information** WHAT WE OFFER**
- 20 annual leave days
- Competitive Salary & Bonus
- Hybrid working culture
- Premium Health Care
- Yearly career/ performance evolution
- 13th-month salary/ competitive salary
- English training course
- Great activities (Team Building, Company Trip, Weekly Happy Friday,)
- Work with high profile multinational companies
-
Customer & Operation Success
4 hours ago
Hà Nội, Vietnam Blue Belt Technology Full time_1. Customer Service:_ - Solve customer inquiries via online ticketing system. - Professionally resolve customers’ questions, submitted to our customer support channels. - Build and enhance knowledge base/help center via online platform. - Compile reports for major questions and key CS metrics tracking. - Operate withdrawal/deposit request. - Support with...
-
Customer Success Manager
1 week ago
Hà Nội, Vietnam Ionic Partners Full timeAre you passionate about building relationships with your customers? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around the world? Sparkrock helps social benefit organizations like nonprofits, school boards, and government agencies reach their greatest potential by using technology. We help to make these...
-
Customer & Operation Success Fulltime
2 weeks ago
Hà Nội, Vietnam Công Ty TNHH Blue Belt Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Customer Service: - Solve customer inquiries via online ticketing system. - Professionally resolve customers’ questions, submitted to our customer support channels. - Build and enhance knowledge base/help center via online platform. - Compile reports for major questions and key CS metrics...
-
Customer Success
1 week ago
Hà Nội, Vietnam Công Ty TNHH Avada Group Full time**Mô tả công việc**: (Mức lương: 9 - 15 triệu VNĐ) - Tư vấn, hướng dẫn và hỗ trợ giải quyết các vấn đề khách hàng gặp phải khi sử dụng các sản phẩm của Avada (sản phẩm web app cho eCommerce: Shopify, Magento, WooCommerce). Cập nhật công nghệ mới về Shopify và hệ thống Apps của Avada...
-
Medical Representative- Public
2 weeks ago
Hà Nội, Vietnam Takeda Pharmaceutical Full time**Job Title: Medical Representatives - Public & General Customers** **Location: Vietnam, Hanoi** **About the role**: Vaccine Business Unit (VBU) at Takeda Vietnam carry the mission of protecting Vietnamese people against dengue fever, a disease which remains a high burden to healthcare system globally as well as in the country. The Medical Representative...
-
Medical Representative Obesity, Hanoi
2 weeks ago
Hà Nội, Vietnam Novo Nordisk Full timeMedical Representative Obesity, Hanoi **Category**:Sales**Location**:Hanoi, Vietnam, VN**About the department** Novo Nordisk (NN) is a global healthcare company with over 100 years of innovation in diabetes care. This heritage has given us experience and capabilities that also enable us to help people defeat obesity, haemophilia, growth disorders, rare...
-
Medical Representative
3 weeks ago
Hà Nội, Vietnam Takeda Pharmaceutical Full time**Job Title: Medical Representatives - Public & General Customers** **Location: Vietnam, Hanoi** **About the role**: Vaccine Business Unit (VBU) at Takeda Vietnam carry the mission of protecting Vietnamese people against dengue fever, a disease which remains a high burden to healthcare system globally as well as in the country. The Medical Representative...
-
Customer Success Specialist
3 weeks ago
Hà Nội, Vietnam GemCommerce Full time**Why we’re looking for you** We are looking for an experienced Customer Success Specialist in this high growth rate stage, who can work directly with our customers all over the world. After purchasing/sale for the product is the most important phase of the customer lifecycle to ensure customers have the best experience in this product and service, and...
-
Medical Representative Obesity, Hanoi
2 weeks ago
Hà Nội, Vietnam Novo Nordisk Full timeMedical Representative Obesity, Hanoi **Category**:Sales**Location**:Hanoi, Vietnam, VN- - Novo Nordisk (NN) is a global healthcare company with 100 years of innovation in diabetes care. This heritage has given us experience and capabilities that also enable us to help people defeat obesity, haemophilia, growth disorders, rare diseases, and other serious...
-
Remote Sales Development Representative
3 weeks ago
Hà Nội, Vietnam OSR Manage Full time**Company Overview**: The company is located in Marlborough, MA is a leading IT Consulting firm in New England. Known for their quick response times, experience, white glove customer service and exceptional reputation, they are a one stop shop for all of your IT Infrastructure needs. **Position Overview**: We are looking for a **_Sales Development...
-
Remote Sales Development Representative
1 week ago
Hà Nội, Vietnam OSR Manage Full time**Company Overview**: The company is located in Marlborough, MA is a leading IT Consulting firm in New England. Known for their quick response times, experience, white glove customer service and exceptional reputation, they are a one stop shop for all of your IT Infrastructure needs. **Position Overview**: We are looking for a **_Sales Development...
-
Senior Health Representative
2 weeks ago
Hà Nội, Vietnam Pfizer Full timeROLE SUMMARY The Senior Health Representative (HR) Vaccine will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative...
-
Medical Representative
4 weeks ago
Hà Nội, Vietnam Servier Full time**Date posted**:Mar 6, 2025 **City**:Ha Noi **Country/Region**:VN **Type of Contract**:Fixed-term contract **Job Requisition ID**:8157 Medical representative - ETC - Ha Noi - . **Mission**: - To achieve business target assigned by the Company - To represent the Company in front of customer & partners - To promote and convince doctors our product is a...
-
Product Specialist Representative
3 weeks ago
Hà Nội, Vietnam Johnson & Johnson Full timeJohnson & Johnson Vietnam Ltd is looking for a Product Specialist Representative, based in Hanoi, Vietnam. If you are looking for more than a job and are inspired by the opportunity to create the future to bring quality of life to the world, we invite you to build your career with us. RESPONSIBILITIES - Responsible for achieving medical devices product...
-
Remote Sales Development Representative
2 weeks ago
Hà Nội, Vietnam OSR Manage Full time**Job Title**: Sales Development Representative **Company**: Client Company based in Vaughan, ON **Hours**: 44 hours per week **Compensation**: $1,100 - $1,300 monthly **Job Summary**: **Key Responsibilities**: - Plan and organize daily activities to maximize productivity in cold calling. - Build and nurture relationships with prospects using various lead...
-
Customer Support Representatives Weekend
2 weeks ago
Hà Nội, Vietnam Xipat Flexible Solutions Full timeAnswering questions about features, documenting any technical issues, and passing them on to the product team; - Creating support tickets for the team; - Clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...
-
Student Success Manager
4 weeks ago
Hà Nội, Vietnam TripleTen Full timeAt TripleTen, we are dedicated to helping people from diverse backgrounds build sustainable careers in tech through digital re-skilling programs. Our program graduates have secured jobs at companies like Tesla, Spotify, PlayStation, Google, and Microsoft. Over 25,000 students have already chosen TripleTen to transform their careers. **Who we're looking...
-
Sales Development Representative
3 weeks ago
Hà Nội, Vietnam Unlimit Full time**About the Job** As a member of the Pre-Sales Development Team, you will be responsible for helping the sales team to hunt out new customers for Unlimit. You will analyze leads, support delivery of go-to-market campaigns, research businesses and clients, help coordinate customer engagements at events, and manage customer databases and analysis tools. You...
-
Remote Sales Development Representative
2 weeks ago
Hà Nội, Vietnam OSR Manage Full time**Job Title**: Sales Development Representative **Company**: Client Company based in Albany, NY **Hours**: 44 hours per week **Compensation**: $1,100 - $1,300 monthly **Job Summary**: **Key Responsibilities**: - Plan and organize daily activities to maximize productivity in cold calling. - Build and nurture relationships with prospects using various...
-
Senior Health Representative
4 hours ago
Hà Nội, Vietnam Pfizer Full timeROLE SUMMARY The Senior HR Vaccine will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that...