Customer & Operation Success

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Customer Service: - Solve customer inquiries via online ticketing system. - Professionally resolve customers’ questions, submitted to our customer support channels. - Build and enhance knowledge base/help center via online platform. - Compile reports for major questions and key CS metrics...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Customer Service: - Solve customer inquiries via online ticketing system. - Professionally resolve customers’ questions, submitted to our customer support channels. - Build and enhance knowledge base/help center via online platform. - Compile reports for major questions and key CS metrics...

At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is...

Are you passionate about building relationships with your customers? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around the world? Sparkrock helps social benefit organizations like nonprofits, school boards, and government agencies reach their greatest potential by using technology. We help to make these...

**Mô tả công việc**: (Mức lương: 9 - 15 triệu VNĐ) - Tư vấn, hướng dẫn và hỗ trợ giải quyết các vấn đề khách hàng gặp phải khi sử dụng các sản phẩm của Avada (sản phẩm web app cho eCommerce: Shopify, Magento, WooCommerce). Cập nhật công nghệ mới về Shopify và hệ thống Apps của Avada...

**Why we’re looking for you** We are looking for an experienced Customer Success Specialist in this high growth rate stage, who can work directly with our customers all over the world. After purchasing/sale for the product is the most important phase of the customer lifecycle to ensure customers have the best experience in this product and service, and...

RecruitGo is hiring on behalf of our client in Freight Forwarding Industry **Responsibilities**: - Act as the primary point of contact for customers regarding the inquiries and shipments. - Address customer questions and issues promptly, ensuring high levels of satisfaction. - Manage the logistics of airfreight and oceanfreight shipments, including...

**Company Description** SmartDev is a leading provider of global software solutions. The company was established in 2014 and is a wholly-owned subsidiary of Verysell Technologies Group (Switzerland). SmartDev combines renowned Swiss quality with the Vietnamese passion to provide excellence and value. We bring together smart people internally and externally...

5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 4+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...

**Operational Management**: - Lead and oversee daily company operations to ensure alignment with overall business strategy and objectives. - Develop and implement operational policies and procedures to optimize processes and improve efficiency. - Drive continuous improvement efforts to enhance operational effectiveness and cost control. **Human Resource...

Responsible for offering day-to-day coordination and administrative support to operational and clerical team members or contractors, ensuring seamless workflow and task completion. Additionally, accountable for overseeing team tasks, providing constructive feedback, and offering on-the-job coaching to enhance team performance and efficiency. at least 2...

_**Operations Manager**_ **Responsibilities** - Lead and supervise daily operations to ensure efficiency and effectiveness - Help us oversee staff, maintain a productive workplace - Orders premium products that reflects the salon's upscale image - Foster a culture of continuous improvement by identifying process inefficiencies and recommending...

Department Operations- LevelExperienced (Team Lead)- LocationVietnam - HanoiThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

Quản lý hành trình khách hàng: Theo dõi và tối ưu hóa từng giai đoạn trong hành trình khách hàng để đảm bảo trải nghiệm liền mạch và giá trị cho khách hàng. Chịu trách nhiệm về chỉ số sức khỏe khách hàng, active và gia hạn. Xây dựng chiến lược trải nghiệm khách hàng: Phát triển...

21 Jan 2025 **Senior Officer, Customer Relationship Management - SME (40000899)**: - Category: Retail Banking Group - Job Type: - Facility: Retail Banking **Job Purpose**: - The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, after-sales care / follow-up, risk management, debt...

5 Sep 2024**Senior Officer, Customer Value Management (40001608)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: Responsible for ensuring the implementation of the goals of the functional group and assigned tasks, ensuring the overall effective progress of the tasks in the professional operations of the segmentation...

10 Mar 2025 **Expert, Operational Risk and Compliance Monitoring (Card)**: - Category: Operations Division - Job Type: - Facility: Operations **Job Purpose**: Recognize early operational risks / internal compliance violations and external intrusion at the segments of counter services / centralized operations / Cards and CDD-related services through the...

Responsible for handling and sorting our freight with the highest safety standards, ensuring all shipments move seamlessly and in a timely manner. - Safely manages and internally moves all consignments within our depot - Labels and sorts consignments to the correct delivery area with high accuracy - Works harmoniously and effectively as a team to ensure...

5 Feb 2025 **Senior Officer, Virtual Customer Service (40001546)**: - Category: Retail Banking Group - Job Type: - Facility: Retail Banking **Job Purpose**: - 'Take responsibility for: - Via virtual communication channels (telephone, video call...) to onboard customers, inform customers about suitable products ensuring the best experience to...

At TripleTen, we are dedicated to helping people from diverse backgrounds build sustainable careers in tech through digital re-skilling programs. Our program graduates have secured jobs at companies like Tesla, Spotify, PlayStation, Google, and Microsoft. Over 25,000 students have already chosen TripleTen to transform their careers. **Who we're looking...