Customer Service Executive
7 days ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Receive and process orders using the company's system, work with suppliers to track them.
- Coordinate with relevant departments and partners to quickly resolve difficulties that arise during the transportation of orders.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times, ensure customer satisfaction and provide professional customer support.
- Keep records of issues/problems from customers.
- Work closely with other departments if customers are having problems with the product (feedback, request...)
- Perform occasional tasks as requested.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Competitive skill-based and performance-based salary, Benefits & Attractive Quarterly Bonus
- Lunch allowance of VND 1,000,000/month
- Working time: 8:30 am -6:00 pm (from Mon to Fri, 2 Saturday of Month)
- Provide devices; monitor for working, parking.
- 13th, 14th - month salary according to company’s business result
- Annual Oversea Company Trip & Annual Health Check at international hospital
- Social, Health and Unemployment Insurance according to Vietnam Labor Law
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- At least 6 months - 1 year of experience in Customer Service, Etsy, Amazon, POD,..
- Experience in e-commerce/ retail/ tech companies is preferred
- Proficient with Word, Excel, Google Sheet, and web searches
- Good English communication skills (English: 6.0 IELTS)
- Strong interpersonal communication, multitasking skills
- Constructive and creative thinking (in problem solving)
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng
Trung cấp - Nghề
Không yêu cầu
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