Customer Support Executive

At Palexy, we develop a pioneering AI-powered SaaS platform that can turn existing retail data, including CCTV footage, POS data, staff scheduling data, promotional calendar data, etc. into actionable intelligence in a fashion similar to e-commerce. We are seeking **Customer Support Specialist** for our Hanoi Office to help **Thai-speaking...

Answering questions about features, documenting any technical issues, and passing them on to the product team; - Creating support tickets for the team; - Clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...

**Job Title: Key Account Executive - Public & General Customers** **Location: Vietnam, Hanoi** **About the role**: Vaccine Business Unit (VBU) at Takeda Vietnam carry the mission of protecting Vietnamese people against dengue fever, a disease which remains a high burden to healthcare system globally as well as in the country. Key Account Manager - Public...

**Job Description Summary**: As a Customs Specialist for Vietnam, you will support and work with Country Customs Leader for HealthCare’s Customs operations, broker management, internal and external customs audits, special program initiatives and monitoring. This position will serve as an important contact to key stakeholders of the Healthcare business for...

**ABOUT ESOFT** Esoft is one of the world’s leading real-estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide. Our customers are real estate agents and property-marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Receive and process orders using the company's system, work with suppliers to track them. - Coordinate with relevant departments and partners to quickly resolve difficulties that arise during the transportation of orders. - Maintaining a positive, empathetic, and professional attitude toward...

**Esoft Vietnam., Ltd**: Based in Hanoi, Esoft VN is part of the Danish owned Esoft Systems Group established in year 2000 - Company type - IT Service and IT Consulting - Company industry - IT Services and IT Consulting - Company size - 501-1000 employees - Country - Vietnam - Working days - Monday - Friday - Overtime policy - No OT - Tòa Hàn Việt, 203...

**Địa Điểm** Hà Nội - ** Trình Độ** Fresher,Junior - ** Mức Lương** upto 1300$ - ** Ngày Hết Hạn** 31/10/2024 **Mô Tả Công Việc**: **Yêu Cầu**: Proficient in Japanese, with a minimum JLPT N2 certification Communication level in English, B2 or higher equivalent Have knowledge about IT field is good Have experience in IT...

Customer Care Intern Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...

Overview: We are seeking a highly motivated individual to join our team as a Customer service & Escalation manager. In this role, you will work across a range of support offerings, including critical issue management and resolution, customer communication, and resource allocation. You will handle escalated customer/partner issues and complex support...

PVA | Intern - Healthcare Ops Support Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an...

Customer & Marcom Senior Manager Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Sử dụng live chat để trả lời các câu hỏi của khách hàng liên quan tới sản phẩm bằng app Shopify bằng Tiếng Anh - Học, sử dụng thành thạo và hiểu rõ về sản phẩm app để có thể giải quyết các vấn đề khi khách gặp phải. Ứng viên...

1. Mô tả công việc: - Sử dụng live chat để trả lời các câu hỏi của khách hàng liên quan tới sản phẩm apps Shopify bằng Tiếng Anh - Học, sử dụng thành thạo và hiểu rõ về sản phẩm app để có thể giải quyết các vấn đề khi khách gặp phải. Ứng viên được cung cấp tài liệu...

6 Mar 2025 **Director, Customer Experience Management (40000568)**: - Category: Retail Banking Group - Job Type: - Facility: Retail Banking **Job Purpose**: **Key Accountabilities (1)**: - 1. Build bank-wide customer experience governance policy/framework và measurement, analysis: - Build bank-wide customer experience governance policy/framework in...

JLL supports the Whole You, personally and professionally. The Guest Services & Workplace Support Officer, will be responsible for: Guest Services Create a comfortable, welcoming, and hospitable experience for client's employees and visitors. Boost agility in the workplace by managing up-to-date visitor information. Handle internal & external calls and...

**Mô tả công việc**: (Mức lương: 8 - 10 triệu VNĐ) Teamwork với đội kĩ thuật để xử lý các yêu cầu, vấn đề cho khách hàng Đưa ra các sáng kiến nhằm hỗ trợ khách hàng tốt hơn Đo lường hiệu quả support và tối ưu quy trình support (sẽ được training) Thu thập, cung cấp thông tin...

We are Ataccama, and we are on a mission to empower organizations to maximize the transformative potential of data and AI. Our product enables both technical and less technical ‘data people’ across their organizations to create high-quality, governed, safe, and reusable data products. It’s what made us a Leader in the Gartner Magic Quadrant® for Data...

**Trách nhiệm**: - Xử lý các yêu cầu đặt chỗ trước khi trực tuyến, sau khi trực tuyến, các yêu cầu chung khác, hỗ trợ xử lý các vấn đề phức tạp và thay đổi/hủy đặt chỗ qua các kênh khác nhau. - Duy trì thái độ tích cực, đồng cảm và chuyên nghiệp đối với khách hàng mọi...

_**1. Customer Service**:_ - Solve customer inquiries via online ticketing system - Professionally resolve customers’ questions, submitted to our customer support channels - Build and enhance knowledge base/help center via online platform. - Compile reports for major questions and key CS metrics tracking. - Operate withdrawal/deposit request - Support with...