Contact Center Senior Specialist

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

**Job Description**: - Ensuring the operating indicators of the Contact Center (comprise Inhouse and BPO): SLA Inbound, SLA Zendesk, SLA Chat ; - Develop and control processes and standards to ensure the quality of personnel; - Setting up and developing the switchboard system and software; - Work with relevant departments to support and resolve complaints...

Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Operations Manager - Contact Center (Social Media Platform)**: - **Mã tin đăng: 3390164**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

-Job Advert Details **Some careers have more impact than others.** - If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

Work Location Ho Chi Minh (District 7) Job Level Experienced (Non - Manager) Job Type Permanent Experiences 2 Years Salary Negotiable Industry Banking, Customer Service **Job Benefit**: - Insurance - Travel opportunities - Health checkup - Training & Development - Salary review + To response all customer’s general inquiries on all Omni Channels. +...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

We are looking for an experienced Operations Manager to oversee our day-to-day operations, manage teams, and ensure key performance indicators are met. This role supports the back-end of Contact Center operations, focusing on order and delivery management and aligning with the needs of e-commerce and social commerce services.Key Responsibilities:Manage daily...

**Work Location: Yogyakarta, Indonesia** Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

Work Location Ho Chi Minh (District 7) Job Level Experienced (Non - Manager) Job Type Permanent Experiences 2 Years Salary Negotiable Industry Banking, Customer Service **Job Benefit**: - Insurance - Travel opportunities - Health checkup - Training & Development - Salary review + Listen to calls (Inbound, Outbound) to monitor the effectiveness and...

Work Location Ho Chi Minh (District 7) Job Level Experienced (Non - Manager) Job Type Permanent Experiences 3 Years Salary Negotiable Industry Banking, Customer Service **Job Benefit**: - Insurance - Travel opportunities - Health checkup - Training & Development - Salary review + Schedule and conduct training sessions on various topics to new agents...

**Mô tả công việc**: (Mức lương: Từ 12 triệu VNĐ) Giám sát hệ thống Tổng đài Contact Center cho khách hàng. Duy trì và tích hợp các công cụ hoạt động, hỗ trợ đào tạo người dùng Nghiên cứu phát triển bộ kỹ năng của Contact Center. Hoàn thành các nhiệm vụ: Yêu cầu Khởi Tạo Dịch...