Contact Center Quality Assurance Specialist

**Mô tả công việc**: (Mức lương: 14 - 16 triệu VNĐ) - Giám sát chất lượng dịch vụ chăm sóc khách hàng - Phân tích và đánh giá, chấm điểm chất lượng - Đảm bảo chất lượng dịch vụ được cải thiện dựa trên các tiêu chuẩn về chất lượng - Cập nhật các phản hồi kịp thời và...

Work Location Ho Chi Minh (District 7) Job Level Experienced (Non - Manager) Job Type Permanent Experiences 2 Years Salary Negotiable Industry Banking, Customer Service **Job Benefit**: - Insurance - Travel opportunities - Health checkup - Training & Development - Salary review + Listen to calls (Inbound, Outbound) to monitor the effectiveness and...

We are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a vital role in ensuring the quality and reliability of our software products. Your attention to detail, strong analytical skills, and passion for delivering high-quality solutions will be crucial in...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live...

**In short**: This is your opportunity to become part of the worlds’ fastest growing sports company. The Production team is looking for a Production Quality Assurance Specialist to be based in Cirebon (Indonesia). In this role, you are responsible for managing product quality and process control in production with our manufacturing partners for the...

Job SummaryWe are seeking a skilled Quality Assurance Specialist to join our team at Dikshatek. The ideal candidate will have a strong background in software testing and quality assurance, with experience in Agile methodologies and testing frameworks.Key ResponsibilitiesWork closely with the project team to ensure high-quality products are delivered on...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Dikshatek. The ideal candidate will have a strong background in software testing and quality assurance, with experience in Agile methodologies and test automation tools.Key ResponsibilitiesWork closely with the project team to identify and prioritize testing...

**Mô tả công việc**: (Mức lương: 22 - 24 triệu VNĐ) - Ensuring Quality Monitoring is done to improve overall quality performance across the project based on the quality standards - Providing feedback and coaching based on quality audits, complaints, and seller satisfaction remarks to improve on their communication and overall quality...

Job Overview:We are seeking an experienced Senior Quality Assurance Specialist to join our team at Findicia. As a key member of our software development organization, you will play a crucial role in ensuring the quality and reliability of our platform.About Us:Findicia is a leading provider of software solutions for organizations in 180 countries. We are...

About the RoleWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Findicia. As a key member of our Product Team, you will play a vital role in ensuring the quality and reliability of our platform.Key ResponsibilitiesCoordinating quality activities across the development cycle to ensure efficient execution.Measuring and...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

Job OverviewWe are seeking a skilled Quality Assurance Specialist to join our team at Findicia. This is an exciting opportunity to contribute to the development of our platform, ensuring exceptional quality and reliability.

**Mô tả công việc**: (Mức lương: 16 - 18 triệu VNĐ) Mô tả Công việc Ensuring Quality Monitoring is done to improve overall quality performance across the project based on the quality standards. Providing feedback and coaching based on quality audits, complaints and seller satisfaction. Remarks to improve on their communication and...

As a Quality Assurance specialist, you will ensure that all quality-relevant processes within the Vietnam Country Organization are stays in sync with applicable regulations and standards and provide quality oversight and governance to ensure that the Vietnam Country Organization meets its quality objectives as well. - Implement and ensure effective Quality...

**Mô tả công việc**: (Mức lương: Từ 12 triệu VNĐ) Giám sát hệ thống Tổng đài Contact Center cho khách hàng. Duy trì và tích hợp các công cụ hoạt động, hỗ trợ đào tạo người dùng Nghiên cứu phát triển bộ kỹ năng của Contact Center. Hoàn thành các nhiệm vụ: Yêu cầu Khởi Tạo Dịch...

AlphaSphere *** - DC Tower, 111D Lý Chính Thắng, Võ Thị Sáu, District 3, Ho Chi Minh- At office- Posted 10 minutes ago- Skills: - QA QC Tester **Top 3 reasons to join us**: - Career growth and development opportunities - Supportive culture with work-life balance - Competitive compensation and benefits **Job description**: - We are seeking a...

**Mô tả công việc**: (Mức lương: 8 - 10 triệu VNĐ) - Ensure adherence to policies for attendance, established procedures - Development of monitoring and logging systems. - Monitoring compliance with discipline. - Maintaining employee’s call records and updating databases - Keep management informed on issues and problems - Improves quality of...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

**BENEFITS**: - Entertainment (Office) - Social insurance, health insurance according to Labor Laws - Premium Healthcare - 13th month salary - 14 paid leaves **YOUR JOBS**: **Quality Assurance Processes**: - Develop, implement, and maintain comprehensive quality assurance processes and standards for furniture products. - Create and update quality control...