Assistant Head, Customer Experience

**Responsibilities**: - Responsible for managing the Bottom-up Net Promoter Score (NPS) program, and providing reporting and analytics for NPS and related metrics in support of programs. - managing survey program, monitoring NPS Performance and understanding key drivers of changes to this metric, Producing periodic reporting on score Performance and...

**Mô tả công việc**: (Mức lương: 11 - 14 triệu VNĐ)Dreamplex is Vietnam’s leading flexible workplace experience provider. We design and deliver people-centric work experiences that help fast-growing companies attract and retain talent and help employees have the best day at work possible. We do this by reimagining every element of the work...

**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

**Responsibilities**: - **Build and drive channel/customer category strategy to ensure to be #1 OMNI partner of choice in that customer and deliver sales, growth, share ambition.** - Business Target Delivery & O2O Integration Champion: Deliver 1ULV Target of Customer via strongly manage Omni Category & eContent Planner to land planning & KA strategy into...

**JOB DESCRIPTION** **Title**: Customer Service Assistant **Location**: International The Customer Service Assistant is responsible for supporting department objectives by entering and retrieving data through custom or other software to provide optimal customer experience, and supporting customer service initiatives. **ACCOUNTABILITIES & ESSENTIAL...

Our company is seeking to hire an assistant to Head of Sales who will be responsible for assisting in supervising and organizing our sales team. You will be assisting in managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be involved with...

**Job Description**: A Business Unit (BU) assistant ensures the sufficient administration supports for activities in the BU as per business requirement and specific requirements described by BU, including but not limited to activities as described at Primary activities The BU assistant works internally with Business Unit heads, Business and Marketing...

Được thành lập từ năm 2013, VeXeRe đã xây dựng được tên tuổi hàng đầu với bề dày hoạt động trong lĩnh vực thương mại điện tử, công nghệ và du lịch. VeXeRe tự hào là đơn vị đi đầu trong sự nghiệp cách mạng ngành xe khách và du lịch Việt Nam bao gồm các giải pháp: đặt vé,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Objective: The Process Improvement Manager/ Assistant Manager is part of the Strategy & Transformation team. The role aims to lead and drive efficiency and effectiveness of the company’s processes. The Process Manager/ Assistant Manager will report to the PMO Director, and will be responsible for...

**Minimum qualifications**: - Bachelor’s degree in Management or equivalent practical experience. - 12 years of experience in a sales, marketing, or commercial role. - Experience leading people and teams. **Preferred qualifications**: - Experience creating and implementing sales strategies with customers. - Experience building performing teams through...

**Mô tả công việc**: (Mức lương: 10 - 12 triệu VNĐ) - Operation - Makes beverages as per recipe and standards. - Reduces waste, by monitoring opened goods. - Has systems in place to reduce and monitor breakage. - Ensures opened products are used prior to expiry. - Ensures all recipes are correct according to the menu. - Suggests and creates new...

**JOB DESCRIPTIONS**: - Research and implement tools to understand customer insights - Partner with HR to ensure that customers have great experiences - Communicate and collaborate with others stakeholders to run Con Cung Customer Experience Programs - Continously observe and learn the customer experience trends to propose inniatives and solutions to line...

**Minimum qualifications**: - Bachelor’s degree in Management or equivalent practical experience. - 12 years of experience in a sales, marketing, or commercial role. - Experience leading people and teams. **Preferred qualifications**: - Experience with Google Ads and YouTube account management, managing advertising and/or media campaigns. - Global...

At least 5-year experience at the position of Secretary/ Assistant to Chairman of the Board of Directors/ CEO, having experience of working with senior managers - English level : Fluent - Skills of management and handling tasks MAIN DUTIES - Follow the deadlines assigned from BODs to Heads of Department/ Managers of Department; report to BODs all...

**NƠI LÀM VIỆC**: - Hồ Chí Minh (Quận Phú Nhuận) **CẤP BẬC**: - Phó Giám đốc **HÌNH THỨC**: - Nhân viên chính thức **BẰNG CẤP**: - Đại học **KINH NGHIỆM**: - 8 - 10 Năm **MỨC LƯƠNG**: - Lương thỏa thuận **NGÀNH NGHỀ**: - Bán lẻ / Bán sỉ, Bán hàng / Kinh doanh, Tiếp thị **PHÒNG...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

**JOB DESCRIPTION** **JOBTITLE/ POSITION** Customer Service Assistant (Japanese Speaking) **REPORTING TO** Customer Service Manager **Department/ Function** Sales and Service **ORGANISATION** Mouser Electronics **SCOPE** The Customer Service Assistant is responsible for providing service excellence and supporting department objectives by entering...