Head Privilege Banking Sales

7 days ago

Ho Chi Minh City, Vietnam UOB Vietnam Full time

**About UOB**

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

**Responsibilities**:
You will responsible for
- Manage and develop team of PV sales platform to achieve acquisition targets across wealth and Deposit product.
- Leading and driving sales together with right implement acquisition program to all PV Sales
- Support to guiding Team manager/RM to create more leads/ potential opportunity
- Conduct regular sales meeting and participate on sales strategy meeting with Head of Personal Service
- Enhance customer satisfaction and feedback through high standards of customer services
- Managing the service and sales floor and monitoring the office performance.
- Ensure individual review is correctly offered to customer where appropriate.
- Hiring and coaching sales staffs

Leadership/ Team work:

- Provision of coaching and guidance to RMs Team within the PV Team.
- Assist the Head of PFS in the execution of the Retail Strategy, in particularly through staff engagement initiatives and personal career development

Operational Effectives & Control:

- Responsible for the internal PV Team accreditation and ensuring compliance to regulatory requirement on staff skills competency
- Constantly looking for innovative ways to improve the service and sales performance of PV Team
- Effectively balance the need to grow the business whilst maintaining the highest standards of operational integrity ensuring that others do the same.

**Job Requirements**

Mandatory
- Bachelor’s degree or equivalent experience
- Minimum of 10 years banking experience and minimum 3 years sale Management, prefer Privilege Banking background.
- Have a detailed understanding of the sales performance & capabilities of the team
- Effectively and continually manage under performance, creating action plans where appropriate with the support & in out of Head of PFS
- Well management of risk, implement and observe the group Compliance policy & controls
- Experience in Banking, Wealth, Customer Management, KYC and AML solutions
- Excellent sales leadership skill including coaching and sales activity management on a team

Preferred: Experienced as PV Head roles

**Be a part of UOB Family

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