Transport Customer Service Officer
3 weeks ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Monitor Delivery KPI: Update KPI every day and send to customers
Cập nhật và giám sát kết quả KPI giao hàng hàng ngày:
- Get order information from customer
- Get delivery information from transportation schedule of Truck Coordinator
- Get information from the driver, operation staff
- Input data into KPI
Cash on delivery (COD): Daily operation
Phụ trách thu COD đúng hạn
- Daily check to confirm COD with supplier to collect COD on time
- Daily check to confirm COD with customer to transfer COD on time
Billing/Costing: update Billing daily/Monthly
Cập nhật và phụ trách bảng chi phí billing hàng ngày, hàng tháng
- Based on contract with customer /Vendor to get the bill/Cost rate.
- Input data into Billing file/ Costing file
P&L (Profit and Loss): update P&L daily/monthly
Cập nhật P&L hàng ngày, hàng tháng, hỗ trợ xử lý các khiếu nại, sự cố liên quan đến việc giao hàng
POD (Proof of document): follow, collect, copy, and return POD to customer
Theo dõi và quản lý chứng từ giao hàng
- Working time: Monday
- Saturday, From 8:00 AM- 17:00 PM
- Work place: VSIP Bắc Ninh
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng
**Yêu cầu công việc**:
- English communication/ Có thể sử dụng tiếng Anh là một lợi thế
- Enthusiastic, careful, proactive, and highly responsible/ Chủ động, có trách nhiệm, nhiệt tình với công việc
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Giao Nhận Hàng
Cao Đẳng
Không yêu cầu
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