Commercial Business Solutions Manager

3 months ago

Hà Nội, Vietnam Ford Motor Company Full time

Report to: Sales and Marketing Director

**Educational Background**:
A bachelor's degree in Business Administration, Marketing, Sales, or a related field is typically required. A master's degree or MBA can be an advantage.

**Experience**:
Minimum of 5-7 years of experience in commercial sales, business development, or a related field, preferably in the automotive or commercial vehicle sector.
Proven experience in developing and executing sales strategies and managing complex sales processes.

**Skills**:
Strong understanding of fleet management solutions and technology, with specific expertise in UpFleet or similar platforms.
Excellent strategic thinking and analytical skills for conducting market research and competitive analysis.
Strong relationship management skills with the ability to build and maintain long-term customer relationships.

**Technical Expertise**:
Ability to work closely with technical teams to address customer needs and contribute to product development.

**Sales Acumen**:
Demonstrated ability to achieve sales targets and manage sales performance metrics.
Experience in contract negotiation and solution design tailored to customer needs.

**Communication and Networking**:
Exceptional communication and presentation skills to engage with key stakeholders and present solutions effectively.
Active participation in industry events and the ability to network effectively to build brand presence and generate leads.

**Industry Knowledge**:
Up-to-date knowledge of industry trends, regulations, and best practices in the commercial vehicle and fleet management sectors.

**Strategic Sales & Market Development**:
Develop and execute a comprehensive commercial sales strategy, encompassing market segmentation, target customer identification, value proposition development, and competitive analysis.

Conduct thorough market research to identify emerging trends, opportunities, and competitive dynamics within the commercial vehicle sector.
Position UpFleet, including its Uptime Service Suite and FMS components, as a key differentiator and value driver in the market.

**Customer Relationship Management**:
Build and cultivate strong, long-term relationships with key decision-makers within commercial fleets, including fleet managers, transportation executives, and purchasing departments.
Understand customer needs in-depth and develop customized solutions that leverage the full range of company products and services, with a particular emphasis on UpFleet.
Effectively manage the sales process from initial contact, through needs analysis and solution design, to contract negotiation and successful implementation.

**UpFleet Solution Ownership & Management**:
Provide ongoing support to customers utilizing UpFleet, addressing technical issues, training needs, and user adoption challenges.
Contribute to the roadmap for future UpFleet enhancements and upgrades, incorporating customer feedback, market trends, and competitive analysis.

**Sales Operations & Performance Management**:
Collaborate effectively with cross-functional teams (product development, marketing, finance, IT) to ensure the seamless delivery of solutions and exceptional customer experience.
Track, analyze, and report on key sales performance metrics, identifying areas for improvement and implementing corrective actions to achieve targets.
Keep up to date of industry trends, regulations, and best practices related to commercial vehicle sales, fleet management technology, and relevant digital solutions.

**Industry Engagement & Networking**
Actively participate in industry events, conferences, and trade shows to promote the company's brand, generate leads, and build relationships with potential clients.
Position UpFleet as a leading solution within the commercial fleet management space, showcasing its capabilities and benefits to a wider audience.

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