Business Analyst

4 months ago

Hà Nội, Vietnam Globant Full time

Highly motivated Digital Business Analyst to join the team, specialising in initiatives thatrevolve around the Authentication Journey. In this role, you will be responsible for aligning and balancing security measures while minimizing customer friction to ensure a secure and seamless experience for our customers in their Web & App Journey.
The Business Analyst ensures that the squad is set up for success by identifying and defining needs, and opportunities and recommending solutions by facilitating a collaborative approach to maximise the value delivered to our customers and stakeholders. They support the Product Manager in maintaining and optimising the product backlog in line with business prioritisation.

**We’re looking for a Business Analyst who**:

- Is capable of leading the BA efforts end-to-end
- Takes ownership of Squad initiatives and is invested in its success
- Has experience working in cross-functional teams
- Knowledge of Authentication in digital flows
- Awareness towards handling customer PII
- Stakeholder analysis & management
- Familiarity with agile methodologies

**Key Responsibilities**
- Collaborate with cross-functional teams to understand business requirements and objectives related to the Authentication Journey.
- Product and system analysis
- Stakeholder analysis and management -Work closely with stakeholders, including Security, Legal & Compliance, Marketing, E-commerce, and Technology teams, to gather requirements and address conflicting needs.
- Assisting the Product Manager (or working independently) in formulating the product roadmap and squad backlog
- Developing and documenting detailed business requirements, translating requirements into Epics/User Stories (e.g. functional or non-functional requirements) in partnership with the squad
- Aligning with developers, designers and QAs while translating business requirements into stories and acceptance criteria
- Ensuring the stories created by the squads are of good quality, eg. size, include a Definition of Ready, Definition of Done, and Acceptance Criteria for testing (both functionally and non-functionally).
- Providing consultation on industry standards based on domain expertise
- Having a data-driven mindset in identifying customer problems using data from analytics, insights from customer surveys, user testing and heat-mapping
- Collaborating with external teams who can support the Squad during solution delivery, mapping out dependencies and creating mitigation plans with the Delivery Lead
- Analysing existing business processes, identifying opportunities and strategies to improve business efficiency and driving business process re-engineering initiatives
- Other traditional BA responsibilities, include running discovery workshops, facilitating ideation sessions, current state analysis, gap analysis, feasibility analysis and process mapping and project managing of RAPIDs/RACIs.
- Ensuring the business and technical components of the solution collectively provide the outcome for the customer
- Formulating the plan for production using the solution in consultation with the squad members and other key stakeholders

**Behavioural and Ways of Working Expectations**
- Enthusiastic and positive team member with a self-directed and self-motivated attitude
- Excellent collaboration skills with an ability to see past problems to solutions.
- Leads by example
- Able to work in a fast-paced environment
- Comfortable with ambiguity
- Excellent verbal and written communication and influencing skills
- Strong stakeholder management and relationship-building skills
- Ability to see the big picture
- Be somebody to ask WHY/HOW this is going to improve customer experience to help stakeholders drive product initiatives
- Be able to drive initiatives with the team but also be collaborative in your approach
- Proven experience as a business analyst with a good understanding of digital
- products and processes
- Not afraid to get into technical aspects of delivery
- Passion in this field and background in a retail or similar environment
- An Agile mindset with a good understanding of Agile principles and practices
- Comfortable working in a cross-functional globally distributed team
- Strong business and commercial acumen
- Will have an analytical mindset, and is able to break a complex problem into pieces, ask the right questions, and propose recommendations
- Able to elicit business, functional and non-functional requirements as user stories and acceptance criteria that provide a solid foundation for the design and implementation of appropriate solutions
- Comfortable with reading and understanding insights from data.
- Experience in the Atlassian suite, managing product boards and project documentation

  • Business Analyst

    4 weeks ago

    Hà Nội, Vietnam NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT...

  • Senior IT Business Analyst

    4 months ago

    Hà Nội, Vietnam Unisofts Full time

    Unisofts *** - "A201-BT2B dự án khu nhà ở để bán - KĐT Mễ Trì Thượng, Đại lộ Thăng Long, Phường Mễ Trì, Nam Tu Liem, Ha Noi- At office- Posted 5 days ago- Skills: - Business Analyst QA QC Data Analyst **Top 3 reasons to join us**: - Thưởng thành tích hàng năm và lương tháng thứ 13 - Bảo hiểm & chế độ...

  • IT Business Analyst

    3 months ago

    Hà Nội, Vietnam SmartDev Full time

    **Company Description** SmartDev is a leading provider of global software solutions. The company was established in 2014 and is a wholly-owned subsidiary of Verysell Technologies Group (Switzerland). SmartDev combines renowned Swiss quality with the Vietnamese passion to provide excellence and value. We bring together smart people internally and externally...

  • Senior Business Analyst

    3 months ago

    Hà Nội, Vietnam NAB Innovation Centre Vietnam Full time

    NAB Innovation Centre Vietnam *** - TNR Tower, 54A Nguyen Chi Thanh, Lang Thuong, Dong Da, Ha Noi- The Hallmark, 15 Tran Bach Dang, Thu Thiem Ward, Thu Duc City, Ho Chi Minh- Hybrid- Posted 17 hours ago- Skills: - Business Analyst Agile English **Top 3 reasons to join us**: - Very competitive remuneration package - Build products for millions of users...

  • Senior Business Analyst

    2 weeks ago

    Hà Nội, Vietnam CÔNG TY TNHH DỊCH VỤ TFS Full time

    **Mô tả công việc**: (Mức lương: 20 - 30 triệu VNĐ) - Work with our people and partners across our Business, Product and Tech teams to understand the customer needs and define the functional requirements for lending products - Bring financial services and technology experience to facilitate the solutioning process with Product Engineering...

  • Business Analyst

    2 months ago

    Hà Nội, Vietnam Bao Hiem Quan Doi Full time

    **Phúc Lợi**: - Máy tính xách tay - Bảo hiểm - Du Lịch - Phụ cấp - Đồng phục - Thưởng - Chăm sóc sức khỏe - Đào tạo - Tăng lương - Công tác phí - Chế độ nghỉ phép **Mô tả công việc**: **Mô tả công việc**: - Tiếp nhận các yêu cầu về phát triển sản phẩm, dịch vụ. - Phân tích...

  • Business Analyst

    1 month ago

    Hà Nội, Vietnam SmartOSC Full time

    **Role**:Business Analyst **Quantity**:2 **Working place**:Hanoi, HCM **Responsibilities**: - Understand customer business process, needs and requirements - Analyze the requirements from customers in business view and end-user view - Ensure business requirements are fully understood by Development and provide input to design and product specifications -...

  • Business Analyst

    3 months ago

    Hà Nội, Vietnam công ty cổ phần sotatek Full time

    **Job vacancy: Business Analyst** - Shape, and facilitate analysis and feasibility work with stakeholders for emerging change initiatives to build the business case for project activity; - Build the requirements analysis with stakeholders to translate the business needs into a set of prioritized requirements; - Go through requirements validation activities...

  • Senior Business Analyst

    4 months ago

    Hà Nội, Vietnam LittleLives Inc Pte Ltd Full time

    **Responsibilities**: Requirement Gathering: - Collaborate with stakeholders, including Product Managers, Development Teams, and end-users, to elicit and document project requirements. - Conduct interviews, workshops, and surveys to gather comprehensive information on user needs and business objectives. - Translate high-level business requirements into...

  • Business Analyst

    2 months ago

    Hà Nội, Vietnam Nami Foundation Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) You will work as a Business Analyst in an Agile environment. Conduct market research to stay updated on trends and propose product development. Envision initial requirements and support creating initial project scope. Participate in product prototyping, mock-up, and GUI design. Gather, analyze, and...

  • Business Analyst

    2 months ago

    Hà Nội, Vietnam Công Ty Cổ Phần Nghiên Cứu Và Phát Triển Công Nghệ Chuỗi Khối Nami Innovation Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - You will work as a Business Analyst in an Agile environment. - Conduct market research to stay updated on trends and propose product development. - Envision initial requirements and support creating initial project scope. - Participate in product prototyping, mock-up, and GUI design. - Gather,...

  • Technical Business Analyst Intern

    1 month ago

    Hà Nội, Vietnam VinAI Full time

    Technopark Tower, Hanoi, Vietnam Technical Business Analyst Intern (Unpaid) ABOUT THE ROLE VinAI is seeking passionate Technical Business Analyst Interns to join our Smart Mobility team. As an intern, you will be deeply involved in analyzing problems and conducting market research for our Auto-Parking product. This unpaid internship offers a unique...

  • Business Analyst

    3 months ago

    Hà Nội, Vietnam IVY Construction Co., Ltd, Full time

    **Mô tả công việc**: (Mức lương: 14 - 20 triệu VNĐ) - Envision initial requirements and support creating initial project scope. - Participate in product prototyping, mock-up, wireframe, and GUI design. - Gather, analyze, and translate business needs into user stories and acceptance criteria. - Validate and verify implemented user stories based...

  • Senior Business Analyst

    2 months ago

    Hà Nội, Vietnam Techcombank Full time

    18 Oct 2024**Senior Business Analyst - Content Management System (CMS)**: - Category: Digital Office- Job Type: - Facility: Digital**Job Purpose**: - We are seeking a Senior Business Analyst with specialized experience in Adobe Experience Manager (AEM) to join our dynamic team - As a key member of our organization, you will be responsible for bridging the...

  • Business Analyst

    3 months ago

    Hà Nội, Vietnam Rikkeisoft Full time

    **Địa Điểm** Hà Nội - ** Trình Độ** Junior,Senior - ** Mức Lương** Negotiate - ** Ngày Hết Hạn** 31/10/2024 **Mô Tả Công Việc**: **Yêu Cầu**: Graduated from College/University in Information Technology or related fields. At least 2 years of experience in the Business Analyst. Experience in business analysis and providing...

  • Business Analyst

    2 months ago

    Hà Nội, Vietnam Công Ty TNHH Phần Mềm B&k Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Analyze and gather requirements from stakeholders. - Create and maintain requirements documentation, including functional and non-functional specifications. - Participate in product development and work closely with the development team. - Ensure that the solutions developed meet business needs and...

  • Product Business Analyst

    3 months ago

    Hà Nội, Vietnam Giaohangtietkiem.vn Full time

    **I. RESPONSIBILITIES** Product Business Analyst will work with different departments (Operation Department, Technology Center, Customer Service, design team,..) to optimize products to bring more useful products, save costs, boost profits, and increase the satisfaction of both customers and internal staff: - Create and maintain a product development...

  • Senior IT Business Analyst

    3 months ago

    Hà Nội, Vietnam Techcombank Full time

    Techcombank *** - C5 Building Tower, D’Capitale Tower, 119 Tran Duy Hung, Cau Giay, Ha Noi- Số 6 Quang Trung, phường Trần Hưng Đạo, Hoan Kiem, Ha Noi- At office- Posted 3 days ago- Skills: - Business Analyst English **Top 3 reasons to join us**: - Top-tier banking environment in Vietnam - Challenging opportunities for the “Greater”...

  • Senior Business Analyst

    4 weeks ago

    Hà Nội, Vietnam FPT Software Danang Full time

    As a Business Analyst, your primary responsibility is to bridge the gap between business objectives and technology solutions. You will be responsible for gathering, analyzing, and documenting business requirements, and translating them into functional specifications for development teams. You will collaborate with stakeholders from various departments,...

  • Senior Business Analyst

    4 months ago

    Hà Nội, Vietnam Woo Technology Full time

    Woo Technology *** - Tầng 4, Tòa C Dự án Hà Nội Paragon, ngõ 86 phố Duy Tân, Phường Dịch Vọng Hậu, Cau Giay, Ha Noi- At office- Posted 1 hour ago- Skills: - Business Analyst English Project Manager **Job description**: We are WOO TECH Vietnam - a technology company that delivers on our client’s Window of Opportunity. WOO TECH is...