IT Service Desk

7 months ago


Ho Chi Minh City, Vietnam CMC TSSG Full time

**JOB DESCRIPTION**:

- Supports the timely implementation of Global/Regional IT initiatives at the site
- Managing and maintaining the hardware inventory end to end process
- Troubleshoot computer and device hardware related to end-users
- Install and configure Microsoft products (Windows, Office365,)
- System administration about Windows Server; File Server
- Ensures onboarding new hire’s process

**JOB REQUIREMENT**:

- Graduated BA or BS degree in Computer Science, Engineering or related major
- Have at least from 3-5 years working experience in support to end users in PC and Mac & across multiple domains
- Experience with the Service Now ticketing system and troubleshooting hardware/software /mobile devices
- Excellent spoken English is a must.
- Ability to provide step-by-step technical help, both written and verbal

**BENEFITS**:

- Highly competitive salary and bonus, plus several additional benefits
- Earnings up to 13 months salary/year (including salary and bonus for personal KPIs)
- Productivity bonus added according to the business results of the Company
- Welfare package of Holiday, Tet, Group‘s birthday 9 million/year
- Consider periodic salary increases once a year. Or an unexpected pay rise based on personal accomplishment
- Opportunity to work on challenging international projects
- Being part of a rapidly expanding organization
- Possibility to gather certificates and participate in world-class courses
- Have a certificate related to Cloud AWS (AWS Certified Solutions Architect, AWS Certified SysOps Administrator)
- Have a certificate related to hypervisor technologies (VMware, Hyper-V, Xen)
- Experience in designing, building, and operating enterprise scale IT infrastructures.
- Familiarity with discovery and migration toolkits.

Loại hình công việc: Toàn thời gian

Khả năng di chuyển đến nơi làm/chuyển nhà:

- Ho Chi Minh City: Có khả năng di chuyển đến nơi làm một cách chắc chắn hoặc lên kế hoạch chuyển nhà trước khi bắt đầu làm việc (Bắt buộc)



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