Front Desk Supervisor
6 months ago
**Job Description**:
- Conduct daily briefings and ensure that all pertinent information is well received by team members.
- Supervise all tasks of your team members to ensure that highest quality service is delivered and department standards are met.
- Review, analyze and suggest improvement of work flow and standards at the Front Desk.
- Ensure to provide high level of guest services at the Reception counter or Lobby, support other team-members.
Work Experience
- Good English is a must
- Problem solving skill, good interpersonal skill
- At least 1-2 year experience at the same position in luxury hotels
- Knowledge of Opera system
**Benefits**:
- Year end bonus base on annual performance
- Public holidays cash benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Death Anniversary)
- Annual leave (+ 11 public holidays mentioned above)
- Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) paid by the employee during probation
- 24/7 Personal Accident Insurance
- Parking fee
- 2 duty meals at Staff Canteen
- Uniform covered by the Hotel
- Carte Bienvenue
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