Front Office Supervisor

5 days ago


Ho Chi Minh City, Vietnam Khách Sạn Novotel Saigon Centre Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Reporting directly to the Duty Manager / Assistant Front Office Manager, the Front Office Supervisor is directly responsible for the day to day operations of the Front Desk whilst on duty. On a broader scale of Front Office Supervisor is to ensure that all of the hotel’s guests are greeted, assisted with a level of service and welcome in a genuine warm way at all times.
- Having a positive attitude towards work, be self-disciplined and self-motivated, able to lead by example for all subordinates.
- To ensure that all guests are provided with concise information concerning the services and facilities provided by the hotel.
- To use your supervision skills effectively to encourage and motivate staff.
- To monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
- Establish good public relations with all guests.
- Provide services and information to guests that are most accurate and up to date possible, and are delivered to the guests in the most meaningful way.
- To ensure that financial and corporate targets are met or exceeded, for example, up-selling, completed Guest satisfaction surveys, Le Club signs up with first stays registered, etc. as outlined by management
- To be responsible of the operation of Premier Lounge and rooms as assigned by Front Office Manager, ensure that the service quality and standards are maintained tu provide maximum guest satisfaction.

**Chức vụ**: Trưởng Nhóm/Trưởng Phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Salary + Service charge + Incentive
- Parking free
- Hotel Meal
- Hotel Uniform

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Minimum 3 to 4 years of experience in hotel industry sales.
- Strong experience of Saigon market (Corporate markets).
- Excellent organization and planning skills.
- Strong experience of customer orientation, outstanding negotiation and communication skills.
- Computer skills: Word, Excel, Power Point. - Fluent in English and Vietnamese (both oral and written).
- Be able to work under pressure.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Giám Sát Dịch Vụ

Trung cấp - Nghề
Không yêu cầu



  • Ho Chi Minh City, Vietnam Khách Sạn Novotel Saigon Centre Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Reporting directly to the Duty Manager / Assistant Front Office Manager, the Front Office Supervisor is directly responsible for the day to day operations of the Front Desk whilst on duty. On a broader scale of Front Office Supervisor is to ensure that all of the hotel’s guests are greeted,...


  • Ho Chi Minh City, Vietnam New World Saigon Hotel Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - To assist our guests efficiently, courteously and professionally in all Front Office related functions. - Have basic knowledge of all Front Office operations. - Welcome guest at lobby, guide way to front desk and to other hotel outlets. - Provide hotel information when it comes to guest inquiries,...


  • Ho Chi Minh City, Vietnam Compass Offices Full time

    The Front Desk Supervisor is responsible for managing the centre facility and monitoring the day-to-day operations in the centre. He/She is the in-charge in motivating the centre team members in performing to excellence according to Compass Offices service standards standard operating policies and processes while building up strong professional relationship...


  • Ho Chi Minh City, Vietnam Oakwood Residence Saigon Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations. - Provides functional assistance and direction to all departments. - Cooperates, coordinates and communicates with other departments as required. - Reacts to...


  • Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 23210315 **Job Category** Rooms & Guest Services Operations **Location** Vinpearl Landmark 81 Autograph Collection, 720A Dien Bien Phu Binh Thanh district, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all...

  • Front Office Manager

    2 weeks ago


    Ho Chi Minh City, Vietnam M Hotel Saigon Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Oversee the Front Office Operations. - Work closely with other department heads to develop strategic business plans towards achieving business goals. - Assist the Operation Manager with the effective implementation of standards, policies & procedures, achieve maximum guest comfort and...


  • Ho Chi Minh City, Vietnam Khách sạn Ibis Saigon Airport Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Receive and deal with verbal complaints. - Monitor their performance on a constant basis ensuring all procedures are carried out correctly. - Ensure guests are attended quickly and any complaints handled tactfully and diplomatically. - Ensure that the Front Office team welcomes the customer...


  • Thành phố Hồ Chí Minh, Vietnam Hotel Des Arts Sai Gon Full time

    **Hạn nộp**: 30/11/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM, Quận 3 - TP HCM Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Tiền sảnh Vị trí Giám đốc, phó giám...

  • Office Supervisor

    5 days ago


    Ho Chi Minh City, Vietnam Yên Living Full time

    **Giới thiệu**: Được ra đời vào năm 2021, YÊN Living là công ty startup quản lý bất động sản với mục tiêu mang đến những giải pháp tối ưu và sự an tâm cho những ai đang tìm kiếm ngôi nhà thứ hai của mình cũng như các chủ sở hữu tòa nhà/villa. Năm đánh dấu sự hiện diện của YÊN...


  • Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24101017 **Job Category** Administrative **Location** Sheraton Saigon Grand Opera Hotel, 88 Dong Khoi, Ho Chi Minh City, Ho Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Enter and retrieve information contained in computer databases using a keyboard,...


  • Ho Chi Minh City, Vietnam Khách Sạn Novotel Saigon Centre Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Takes part in, organizes and supervises guest arrivals and departures with the front office teams - Ensures that guest documentation and information is available and up-to-date - Ensures that the pricing policy and internal audit procedures are duly applied - Supervises the management of debtors,...

  • Finance Supervisor

    3 days ago


    Ho Chi Minh City, Vietnam peb steel buildings co. ltd Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Finance Supervisor - HCM Sales Office**: - **Mã tin đăng: 3371385**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất,...


  • Ho Chi Minh City, Vietnam PERSOLKELLY VIETNAM Full time

    Attractive Salary - Premium Healthcare - International working environment 1. Job assignments: - Corporate Services [General Affairs]: - Front-desk management (Incoming calls, guest hosting, Pantry supply/ control/ support,) - Office facilities/ environment/ assets management (Meeting-room/ warehouse management, flower/plant decoration, subscription -...

  • Front Desk Officer

    4 days ago


    Ho Chi Minh City, Vietnam Jolie Siam Full time

    **Responsibilities** - Warmly welcome guests/employees, take guests to the correct meeting rooms and serve drinks - Answer phone calls promptly (within 2 rings), take phone messages and follow the phone call guideline - Deliver mail/newspaper/magazine and quickly handle secretary work for guests/senior members when being requested - Arrange and schedule...

  • Front Desk Manager

    6 days ago


    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 23126818 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assists the Front Office Manager in administering front office functions and...


  • Ho Chi Minh City, Vietnam SOFITEL SAIGON PLAZA Full time

    **Job Description**: - Conduct daily briefings and ensure that all pertinent information is well received by team members. - Supervise all tasks of your team members to ensure that highest quality service is delivered and department standards are met. - Review, analyze and suggest improvement of work flow and standards at the Front Desk. - Ensure to provide...


  • Ho Chi Minh City, Vietnam SOFITEL SAIGON PLAZA Full time

    **Job Description**: - To supervise and reminding the Club Sofitel Attendants to keep at any time a perfect grooming (uniform, tag, make up -for lady-, tidy hair ). - Ensure that all Check-in and Check-out of Club Sofitel Team is made in line with the standards established; especially attentive on the audit, immigration & guest history issues; Ensure that...


  • Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Savills Việt Nam - Chi Nhánh Thành Phố Hồ Chí Minh Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) SCOPE OF WORK: Customer Service Officer will be overall responsible for the day to day operations of the counter area as well as front office area Customer Service Officer is the connection between residents and property managers; Daily tasks: - Receive and timely transfer external phone calls to...


  • Thành phố Hồ Chí Minh, Vietnam Caravelle Hotel Full time

    **Hạn nộp**: 15/11/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tiền sảnh Vị trí Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Persolkelly Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Job assignments: - Corporate Services [General Affairs]: - Front-desk management (Incoming calls, guest hosting, Pantry supply/ control/ support,) - Office facilities/ environment/ assets management (Meeting-room/ warehouse management, flower/plant decoration, subscription - newspapers &...