Frontdesk Supervisor
7 days ago
FRONTDESK SUPERVISOR - GIÁM SÁT LỄ TÂN (URGENT)
**Hạn nộp**: 25/02/2025 Mức lương: 8 - 12 triệu
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận 1 - TP HCM
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Ngành nghề
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Cập nhật
25/01/2025 17:12
MÔ TẢ CÔNG VIỆC
- Advanced experiences of front desk tasks.
- Arrange roster for staff, coordinate well with other departments
- Ensure hotel requirement are well known and followed among team
- Actively train & motivate team, improve their skills up to hotel chain standard on delivering detailed and professional service
- Handle issue smoothly, communicate with guests as hotel Rep.
- Audit all booking transaction/ payment of reception frequently
- Familiar with OTA extranet, hotel management system
- Maintain a neat and orderly front desk reception area and other public area.
- Ensure guest overall experience quality including: breakfast, stay, play.... by coordinating with other dep & Hotel Manager
- This position will report directly to Hotel Manager
- Shift M: 0700-1500, shift A: 1500-2300, shift Mid: 0900-1700 (No night shift required)
QUYỀN LỢI ĐƯỢC HƯỞNG
- Basic salary + Service Charge + meal allowance
- 100% foreign guests
- Opportunity to learn many other skills rather than just front desk
- Friendly, fun and dynamic working environment, young and active manager, team mate
- 4-5days off/ month
- Cool chic and hip design. Beautiful environment and facilities.
YÊU CẦU CÔNG VIỆC
- Fluent in English is a must (proficient writing skill)
- Age < 35 year old
- Good computer office skills
- Relevant experience & confident
- Good soft skills: communicating, problem solving, multi task, pro active, attentive to detail..
- Good grooming
- Able to lead, supervise and motivate people
YÊU CẦU HỒ SƠ
CV