Recruitment
4 days ago
**Responsibilities**:
- Receive, handle tenant’s complaints, requests, and feedback, and seek advice from the higher level if cannot handle
- Directly meet and survey tenants to ensure tenant’s satisfaction
- Prepare Building’s advisories, activities, calendar for tenants
- Manage Building access cards
- Prepare paperwork, payment, service agreement
- Prepare report (daily/weekly/monthly)
- Supervise Front Desk at lobby and MO
- Train, instruct receptionist and CS to improve their professionalism
- Support BMD in daily Building site check to ensure cleanliness and detect defect (if any)
- Organize, implementing events for tenants (survey, campaigns, activities)
- Report to supervisor
**Requirements**:
- Proficiency in Microsoft Office
- Professional attitude, and appearance
- Excellent communication and presentation skills
- Excellent organizational skills
- Ability to be resourceful and proactive when issues arise
- Ability to multi-task, prioritize, and manage time effectively
- Customer orientation and ability to adapt/respond to different types of characters
- Proven work experience as a Receptionist, Front Desk Representative, or similar role
- Graduated from Hospitality, Foreign Language
Loại hình công việc: Toàn thời gian
Lương: 1₫ - 2₫ một tháng
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