Manager, Agency Recruitment

4 weeks ago


Ho Chi Minh City, Vietnam FWD Insurance Full time

How far out of the box are you willing to step up? At FWD Vietnam we offer unique opportunities within the insurance industry that are supported by an attractive rewards and recognition scheme.

PURPOSE

Managing the North / South & Central Agency recruitment and propositions to oversee the progress of recruiting Agency Directors and new agents in the area. Ensure end-to-end recruitment process is in place to streamline onboarding and following activation schedule.

KEY ACCOUNTAIBILITIES
- Coordinate with RD/AD and Training team to develop the recruitment propositions with clear strategies, funnels, and procedures to deliver recruitment targets
- Proactively manage and diversify the recruitment sources based on the regional recruitment profile
- Structure / optimize end-to-end recruitment process including but not limited to prospecting, training, licensing (exam), coding, onboarding, activating
- Produce essential materials for BOP (business opportunity presentation) and recruitment training in terms of multiple segmentation of leadership
- Facilitate regional AD to efficiently uptake the value propositions including products, training, compensation, and other differentiation to accelerate business expansion
- Conduct / deliver regular BOP to support AD to build a new agent recruitment pipeline
- Collaborate with Agency Academy to deliver recruitment training / profiling / selection / onboarding / activation
- Drive progress of recruitment activities based on a structured recruitment pipeline
- Other tasks as assigned

KEY PERFORMANCE INDICATORS
- Number of new AD onboarded / achieve % over regional targets
- Number of new recruits of agents / achieve % over regional targets
- Number of EMDP members

QUALIFICATIONS / EXPERIENCE
- Bachelor Degree
- Minimum 06 years’ insurance experience and with at least 04 years in management position with focus on Agency / sales / talent acquisition management or good understanding of insurance market in Vietnam
- Strong relationship management skills including working well with peers and senior management
- Demonstrated capabilities in dealing with different people profiles from various background

KEY ACCOUNTAIBILITIES
- Coordinate with RD/AD and Training team to develop the recruitment propositions with clear strategies, funnels, and procedures to deliver recruitment targets
- Proactively manage and diversify the recruitment sources based on the regional recruitment profile
- Structure / optimize end-to-end recruitment process including but not limited to prospecting, training, licensing (exam), coding, onboarding, activating
- Produce essential materials for BOP (business opportunity presentation) and recruitment training in terms of multiple segmentation of leadership
- Facilitate regional AD to efficiently uptake the value propositions including products, training, compensation, and other differentiation to accelerate business expansion
- Conduct / deliver regular BOP to support AD to build a new agent recruitment pipeline
- Collaborate with Agency Academy to deliver recruitment training / profiling / selection / onboarding / activation
- Drive progress of recruitment activities based on a structured recruitment pipeline
- Other tasks as assigned

EXTERNAL & INTERNAL CONTACTS
- Agency
- Academy / Training / EMDP
- Administration - recruitment process
- Support - recruitment events
- Planning
- Marketing
- External communicationsCustomer relationship management
- HR - resources for competencies training
- IT - support of digital enablers
- OP - support of clarity of underwriting, POS, persistency enhancement

KNOWLEDGE & TECHNICAL SKILLS
- Proved knowledge of Insurance business and its context
- Able to establish clear vision and strategy and translate strategy into actions to follow up and follow through
- Strong understanding of key performance indicators
- Capable of analyzing and forecasting business trends to help with decision making
- Obsessing (or able to quickly build) established network of contacts and relationships with potential channel leadership in the market
- Proficient with all recruitment activities (e.g profiling, selecting, interviewing...)
- Outstanding presentation skills



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