CRM Executive
2 months ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Client Engagement:
- Devise and implement tailored strategies for VIP clients and various membership levels to enhance their engagement and loyalty.
- Maintain and nurture existing client relationships while actively reactivating sleeping clients.
Data Management:
- Utilize data-driven insights to segment the customer base for targeted marketing campaigns, enhancing client engagement and sales.
- Conduct thorough data analysis to identify trends, opportunities, and areas for improvement.
Client Experience Management:
- Collaborate closely with brand, retail, and marketing teams to optimize every touchpoint with clients, both online and in-store.
- Implement initiatives that ensure consistency and excellence in the client experience across all channels.
- Develop and execute innovative client-focused programs and events.
Trade Promotions & Events:
- Support to plan and execute generic trade promotions, such as end-of-season sales, Black Friday, Tet, and more, to drive sales and engage clients.
- Organize and manage trade events, including private sales and exclusive events, creating unique shopping experiences for our clients.
Qualification:
- Bachelor’s degree
Experience
- Proven experience in CRM, preferably within the luxury retail sector
- Customer connectedness and customer centric mindset
- Proficiency in CRM software and Microsoft Office Suite
- Good thinking about data and system integration
- Problem solving skills
- Communication and teamwork skills
Ngành nghề: Tiếp thị / Marketing
Kinh nghiệm: 2 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Laptop
- Chế độ bảo hiểm
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Nghỉ phép năm
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
Yêu Cầu Công Việc
Qualification:
- Bachelor’s degree
Experience
- Proven experience in CRM, preferably within the luxury retail sector
- Customer connectedness and customer centric mindset
- Proficiency in CRM software and Microsoft Office Suite
- Good thinking about data and system integration
- Problem solving skills
- Communication and teamwork skills
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Giao Nhận Hàng,Kho Vận,Kinh Doanh/Bán Hàng,Nghiên Cứu Thị Trường
Trung cấp - Nghề
Không yêu cầu
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