CRM Manager

3 weeks ago


Ho Chi Minh City, Vietnam Organon Full time

**The Position**
- ** Customer Relationship Manager** **is leading CRM strategy and execution in system **to support Organon’s ambition on Customer Engagement Excellence in AP cluster.
- This position **reports** to Commercial Excellence Lead (AP cluster) and having close collaboration with MCOP team in cluster and market field force to plan and execute all CRM priorities

CRM strategy
- Producing a 3-year roadmap to enable the CRM function to be a customer centric, business focused, results oriented function.
- Collaborating with stakeholders both locally and within the AP cluster to deliver the roadmap in real terms.
- Represent AP cluster to participate the Global CRM community meetings to address the needs from AP cluster and provide feedback to Global CRM community on the prioritized CRM solutions to be built in pipeline.

CRM capability
- Championing CRM training in the AP Cluster for different type of users (eg. sales manager, sales rep, marketing, medical affair, SFE etc.)
- Actively updating stakeholders on the latest CRM trends in the pharmaceutical industry, identifying executable solutions with high impact

CRM operation
- Operating as the trusted advisor for the CRM solution, supporting ongoing multichannel engagement acceleration
- Designing the structured multichannel engagement plan in Veeva system for commercial functions to provide feedback.
- Leading CRM integration with other platforms and systems in the company
- Establishing guidelines efficient CRM usage for stakeholders
- Reviewing data quality and user behavior on a periodic basis to ensure meaningful insight is generated relating to customer engagement.
- Supporting market expansion and planned new Veeva functionality onboarding.
- Supporting day to day operations of CRM

**Secondary Job Description**

**Who We Are**:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

**Search Firm Representatives Please Read Carefully**

**Annualized Salary Range**

**Annualized Salary Range (Global)**

**Annualized Salary Range (Canada)**

**Please Note: Pay ranges are specific to local market and therefore vary from country to country.**

**Employee Status**:
Regular

**Relocation**:
**VISA Sponsorship**:
**Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites**

**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Number of Openings**:
1
**Requisition ID**:R525275


  • CRM Manager

    1 month ago


    Ho Chi Minh City, Vietnam Mekong Capital Full time

    **Job Purpose** - Plan and deliver CRM strategies across the company encouraging customer retention and customer loyalty. - Take lead in designing and implementing the Extracare - PMC customer loyalty and rewards program, with focus on delivering value to customer and increasing fan engagement. **Key Accountabilities** **1. CRM** - Plan and deliver CRM...

  • CRM Manager

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Mekong Capital Full time

    Job Purpose Plan and deliver CRM strategies across the company encouraging customer retention and customer loyalty. Take lead in designing and implementing the Extracare PMC customer loyalty and rewards program, with focus on delivering value to customer and increasing fan engagement.Key Accountabilities1. CRM Plan and deliver CRM strategies across the...

  • CRM Manager

    3 weeks ago


    Ho Chi Minh City, Vietnam TẬP ĐOÀN Y KHOA HOÀN MỸ Full time

    Quay lại trang tìm kiếm 1 tháng trước **CRM MANAGER**: Ứng tuyển ngay Vị trí TP. HCM Lương Thỏa thuận Công ty Tập đoàn Y khoa Hoàn Mỹ Phòng ban Marketing Loại hình Full time **JOB RESPONSIBILITIES**: - Developing, implementing and managing retention-marketing tactics to deliver increased purchase frequency and value to...

  • Deputy CRM Manager

    3 weeks ago


    Ho Chi Minh City, Vietnam Ban Quản Lý TTTM Crescent Mall Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Planning and delivering CRM strategies encouraging customer retention and customer loyalty. - Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle. - Customer...

  • CRM&digital Manager

    4 weeks ago


    Ho Chi Minh City, Vietnam Sony Electronics Full time

    We look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk. Customer Relationship Management (CRM) and Digital Manager - We...

  • Deputy CRM Manager

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Ban Quản Lý TTTM Crescent Mall Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Planning and delivering CRM strategies encouraging customer retention and customer loyalty. Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle. Customer Journey Mapping...


  • Ho Chi Minh City, Vietnam Hello Health Group Pte. Ltd Full time

    Ho Chi Minh, Vietnam Posted on 2024-02-06 02:55:04 - 0 applicants **Key Responsibilities**: **CRM** - You manage and maintain the company’s CRM system to ensure accurate and up-to-date information on leads, prospects, and customers - You develop and implement processes and workflows to ensure that data is accurately and consistently entered into the...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Thực Phẩm Orion Vina Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Create telesales and CRM strategies for Jeju products (Customer relationship management) - Find new customers and expand sales markets. - Propose promotion programs, customer data analyst & report. - Upgrade the CRM system. - Team management, new CRM employees training. Coordinate with relevant...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Hello Health Group Pte. Ltd Full time

    Ho Chi Minh, VietnamPosted on :55:0- 0 applicantsKey Responsibilities:CRM You manage and maintain the company's CRM system to ensure accurate and uptodate information on leads, prospects, and customers You develop and implement processes and workflows to ensure that data is accurately and consistently entered into the CRM You monitor and analyze CRM data to...


  • Ho Chi Minh City, Vietnam Organon Full time

    The Position - ** Customer Relationship Manager is leading CRM strategy and **Operations** in system to support Organon’s ambition on Customer Engagement Excellence in AP cluster.**: - This position reports to Commercial Excellence Lead (AP cluster) and has a close collaboration with the SFE Managers and broader MCOP team in the cluster as well as market...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Thực Phẩm Orion Vina Full time

    **Mô tả công việc**:(Mức lương: Thỏa thuận)- Create telesales and CRM strategies for Jeju products (Customer relationship management)- Find new customers and expand sales markets.- Propose promotion programs, customer data analyst & report.- Upgrade the CRM system.- Team management, new CRM employees training. Coordinate with relevant...


  • Ho Chi Minh City, Vietnam Abbott Laboratories Full time

    **ROLES & RESPONSIBILITIES** **Summary**: - The role of CRM Campaign Analyst provides reporting and analytical expertise and guidance on CRM programs and business results.Responsible for gathering and evaluating research and data from various sources, generating actionable insights, developing reports and creating presentations based on audience. Provides...


  • Ho Chi Minh City, Vietnam Abbott Laboratories Full time

    **ROLES & RESPONSIBILITIES** **Summary**: - The role of CRM Campaign Analyst provides reporting and analytical expertise and guidance on CRM programs and business results. Responsible for gathering and evaluating research and data from various sources, generating actionable insights, developing reports and creating presentations based on audience. Provides...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Abbott Laboratories Full time

    Summary: The role of CRM Campaign Analyst provides reporting and analytical expertise and guidance on CRM programs and business results. Responsible for gathering and evaluating research and data from various sources, generating actionable insights, developing reports and creating presentations based on audience. Provides business performance data for input...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Abbott Laboratories Full time

    ROLES & RESPONSIBILITIESSummary: The role of CRM Campaign Analyst provides reporting and analytical expertise and guidance on CRM programs and business results.Responsible for gathering and evaluating research and data from various sources, generating actionable insights, developing reports and creating presentations based on audience. Provides business...


  • Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details Some Careers Grow Faster Than Others. If you’re looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. - Wealth and...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam HSBC Full time

    Job Advert DetailsSome Careers Grow Faster Than Others.If you're looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal...


  • Ho Chi Minh City, Vietnam VNG Full time

    ZaloPay is a fast-growing mobile payment provider in Vietnam since it commenced operations in 2017. We aim to serve Vietnam’s large underbanked population, accelerate financial inclusion and leverage technology to improve access to Fintech services for our users and merchants. In 2020, ZaloPay officially integrated into the messaging app Zalo to provide...


  • Ho Chi Minh City, Vietnam Abbott Laboratories Full time

    MAIN PURPOSE OF ROLE This role has main responsibilities to control CRM budget and Logistic, included Vendor management and Home Delivery Scope. This position is required to work well with stakeholder to manage and report all of activities related to monetary; conduct payment activities for CRM Operation including paying vendors, managing & reporting...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Maison Full time

    Full time- HCM- 03/05/2023Job description detail- Objective Execute the activities for Maison's CRM channels, including app, push notification, and SMS to grow and nurture customer retention, and ultimately the CRM contribution to business targets.- Responsibilities Define, implement, and manage the executive planning and strategies of the Loyalty Program,...