Ceramic Technical Sale Specialist
6 months ago
Medical Devices
**RESPONSIBILITIES**:
Trainer to switch more Dental Professional to buy and practice with Ceramic products
- Deliver basic ceramic training courses appropriate to win more customers/dental laboratories needs of practicing and using Ceramic products in the whole Vietnam region.
- Develop veneering skill in the use of initial ceramics including staining skill on monolithic/substructure materials with Spectrum and Initial IQ Lustre Paste as well as with the new micro-layering material SQIN developed by for Zirconia and Lithium DiSilicate substructure.
- Take photographs of the work made on training as well as participants workshop.
- Be active on the SEA Lab Social Media platforms.
- Be able to travel in SEA and support SEA Ceramist Trainer on training, presentation and events.
Customer Support to gain more Dental Lab customers with Ceramic products
- Provide prompt support to sell Vietnam Ceramic products via Dental Lab partners and Dental Professionals using Ceramic to patients, afford technical queries on full Ceramic Lab products range.
- Collate and document knowledge gained from these queries and problem solving so that experiences can be shared amongst SEA Ceramist Trainer.
Knowledge transfer to gain more customers with Ceramic products
- Liaise with SEA Ceramist Trainer to gain a high-level understanding on the technical and clinical aspects of laboratory products with emphasis on the determined focus products.
- Work with Vietnam Operatory Sale reps associates to broaden their understanding of laboratory products.
- Elaborate report document on training courses with number of participants, topics covered, duration of the training, venue, sales result, suggestion on the follow-up of participants after training.
**REQUIREMENTS**:
- Own Teamwork spirit and discipline for performing tasks assigned.
- Be able to plan and accomplish goals setting to gain Ceramic users in Dental care channels.
- Be an experienced dental ceramist able to demonstrate a basic level of aesthetic ceramic layering skills.
- Be familiar with digital workflow in the dental laboratory practices in Vietnam.
- Be able to plan effectively, priorities and work to deadlines.
- Be enthusiastic about training and have a strong desire to help Dental Lab Technicians to improve their Ceramic Lab skills with Ceramic products.
- Have flexibility to adapt to diverse training environments.
- Be aware of needs of participants who have different backgrounds and skills.
- Have outstanding learning and communication skills.
- Be committed to delivering exceptional customer service.
- Display a positive attitude, dedication and enthusiasm.
- Be able to speak both Vietnamese, and English as a personal advantage, both verbal and written
- Be able to use Excel, Word and PowerPoint efficiently.
**For more information, please contact**:
- Ms. Nguyen Thi Hong Tham (84) 6291 4188 - Ext: 510
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