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Specialist Sales Support

1 month ago

Ho Chi Minh City, Vietnam Công Ty TNHH Rijk Zwaan Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

Sales Support RZ office: 29 A Nguyen Dinh Chieu, Dist 1, Hochiminh city

1. Planning and Logistic
- Ensure that seeds are available on time, in the right quantity and quality in accordance with the planning
- Supporting for import (and export) of seeds both commercial and for breeding purposes include document process
- Inform Sales Representative / Crop Specialist / Account Manager about availability and pending orders (if applicable share with Specialist Customer Service)
- Confirm the receipt of the trial seeds and take care of the division of the seeds per Sales Representative

2. Customer Service (in some subs this is a dedicated job)
- Carry out the entire process from receiving questions from clients and colleagues about orders and seed availability till the shipment of the seeds to clients and after sales
- Be the first point of contact for the Sales team and clients about orders and availability
- Book orders and prepare invoices
- Adapt the price list
- Execute actions after requests from the Sales team in view of new prices, special deals or special conditions
- Report to the Sales team and manager about progress of sales, gaps between budget & realization
- Support the manager by giving input for the Control Report
- Play a role in solving complaints by gathering info and communicating to the supply
- and/or complaints team in the Netherlands
- Create return notes and credit notes

3. Stock control (in some subs this is a dedicated job)
- Responsible for stock control and shipping orders to clients
- Receive and administer the seeds
- Pick, pack and prepare the commercial orders
- Manage warehouse and stock control
- Responsible for expedition and freight quotation
- Check shelf life of seeds
- Make a destruction plan for expired seeds in co-ordination with the responsible supply team

4. Communication
- Be responsible for the communication regarding seed supply to relevant stakeholder
- Be in contact with the local Sales team and local finance team

5. Client and market information
- Ensure that all required data in CRM and/or Agora is accurate and reliable in co-operation with commercial colleagues
- Be a local key user for CRM (optional) o Train local CRM users o Train local users on Qlick Sense o Signal bottlenecks and suggest improvements in the system o Implement (changes in) the system

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Attractive salary

Medical insurance

Professional working environment

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
Requirements for the Specialist Sales Support
- Bachelor degree
- Minimal 3 years of working experience, preferable experience in seed business
- Proactive
- Planning & organisational skills
- Hands-on attitude
- Customer Service oriented
- Focus on building long term relations
- Analytical skills
- Team player
- Excellent communication skills
- Accurate and organized
- Excellent in English
- Like to work in an international setting

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Hành chính Văn phòng,Hành Chính/Văn Phòng,Kinh Doanh/Bán Hàng,Tư Vấn Doanh Nghiệp (B2B)

Đại Học
Không yêu cầu