Concentrix - Customer Service - Travel App

7 months ago


Ho Chi Minh City, Vietnam Công Ty TNHH RBOX Việt Nam Full time

**Job description**
- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
- Ensuring a high level of customer service and a positive guest experience.

**Job Requirement**
- Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
- Ability to adapt and work well under pressure in a fast-paced environment.
- Ability to take ownership and solve problems.
- Positive and resilient attitude.
- Minimum high school diploma or equivalent.
- At least 6 months in Customer Service role.

**Salary**
- Base salary: 7.500.000vnd/month.
- Meal Allowance: 500.000vnd/month.
- Complexity allowance: 1.000.000vnd/month (If you handle Inbound call).
- Monthly KPI incentive: 900.000 - 1.200.000vnd.

**Benefits**
- 14 Annual leave per year.
- Computer provided.
- 100% English Environment.
- Global training program.
- Annual review.
- 13th pay salary.

**Venue**:Tower 1, OneHub Saigon, Lot C1-2, D1 Street, Saigon Hi-tech Park, Thu Duc City, Ho Chi Minh City, Viet Nam.

Pay: 10,000,000₫ - 12,500,000₫ per month



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