Concentrix - Customer Support - Travel App

5 months ago


Ho Chi Minh City, Vietnam Công Ty TNHH RBOX Việt Nam Full time

**Job description**
- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
- Ensuring a high level of customer service and a positive guest experience.

**Job Requirement**
- Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
- Ability to adapt and work well under pressure in a fast-paced environment.
- Ability to take ownership and solve problems.
- Positive and resilient attitude.
- Minimum high school diploma or equivalent.
- At least 6 months in Customer Service role.

**Salary**
- Base salary: 7.500.000vnd/month.
- Meal Allowance: 500.000vnd/month.
- Night shift allowance: 30% base salary.
- Monthly KPI incentive: 900.000 - 1.200.000vnd.

**Benefits**
- 14 Annual leave per year.
- Computer provided.
- 100% English Environment.
- Global training program.
- Annual review.
- 13th pay salary.

**Venue**:04th FL, QTSC 1 Building, Quang Trung Software City, Tan Chanh Hiep Ward, Dist 12, Hochiminh City

**Salary**: 10,000,000₫ - 12,000,000₫ per month



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