Bpo/office Manager

3 weeks ago

Ho Chi Minh City, Vietnam Organon Full time

**Job Description**:
**Main responsibilities on BPO** include but are not limited to:

- Supporting the Managing Director to enhance awareness on our Company’s Values and Standards, Corporate Policies and Compliance Policies, SOPs and Guidance;
- Lead and oversight of implementation of evolving OGN compliance frameworks for local business organizations in collaboration with Legal & Compliance (Policies, SOPs and Guidance)
- Serve as “guardian” of all business related policies and procedures that include compliance controls (excluding policies owned by Finance or HR) in close collaboration with the Managing Director
- Taking a strong and active role in ensuring consistent and effective compliance standards in the organization
- Supporting the implementation and operation of tracking /monitoring systems (e.g. Pulse, ABC, Hiperos);
- Facilitating and coordinating the Country Grants and Donations Committee
- Provide guidance to Business Stakeholders on queries relating to the local Code of Practice, Policies and Healthcare Professional (HCP) interactions
- Regular self-audits of HCP interactions and documentation / reporting of results
- Oversight and Coordination (Commercial Operations guidance) of EFPIA and other relevant and changing local pharma promotional codes
- Providing Procurement with support for the contractual elaboration of contracts and offers
- May act as primary point of contact for Audit and Risk Assessment processes

**Office Management**
- Overseeing special projects, manage necessary documentary, processes as needed per company’s activities
- Supervising day-to-day office activities to ensure smooth daily operations.
- Managing local vendors & suppliers to deliver the best services to business partners & stakeholders.
- Developing, reviewing, and improving administrative systems, policies, and procedures.
- Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained.
- Working with accounting and management team to set budgets, monitor spending and other expenses.
- Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
- Collecting, organizing, and storing information using computers and filing systems.

**Qualifications**:

- Strong expertise in all compliance related aspects, including laws, regulations, procedures, policies and SOPs; awareness of international guidelines and rules
- Excellent understanding of pharmaceutical companies’ infrastructure and processes
- Familiarity with compliance guidelines and data protection legislation
- Prior experience in working with cross-functional teams
- Pronounced diplomacy with strong negotiation skills; demonstrated ability to influence senior management; strong cultural awareness
- High ethical standards, being a role model of business compliance and integrity
- Proven ability to develop sustainable cooperative professional relationships on all levels of the organization
- Strong communication, interpersonal, and organizational skills
- Language - Must be fluent in English and the local language

**Education & Experience**
- Bachelor’s Degree required
- Minimum 5 years of Audit, Finance, Compliance, Legal, or comparable business experience in healthcare industry.

**Who We Are**:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

**Search Firm Representatives Please Read Carefully**

**Annualized Salary Range**

**Employee Status**:
Regular

**Relocation**:
No relocation

**VISA Sponsorship**:
**Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites**

**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Number of Openings**:
1
**Requisition ID**:R519548

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