Technical Support

**Mô tả công việc**: (Mức lương: Thỏa thuận) Job Summary: Provide end-user and store support. Install, and configure hardware, and software, as well as solves basic technical problems. Resolve incidents, and service requests on time. Identify the root causes for issues, and incidents, and escalate to the proper IT Team if needed. Roles and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) **Job Description**: - Provide technical services including technical installation, trouble shootings at sites where requires - Conduct product usage training to distributors' staff, sub-distributor networks and projects customers - Support distributors' network to provide the after sales services,...

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is an onsite opportunity. _ **As a Tech Support you will**: *** - _Resolve technical issue/errors related to Customer integration._ - _Assist customers with company...

Skedulo Vietnam *** - An Phú Plaza, 117-119 Ly Chinh Thang street, Vo Thi Sau ward, District 3, Ho Chi Minh- Hybrid- Posted 11 hours ago- Skills: - English Agile System Admin **Top 3 reasons to join us**: - MacBook Pro provided - Learning & Development stipend: $125 per year - Medical Benefits for Employees, Spouses & Children **Job description**: -...

**Mô tả công việc**: (Mức lương: 11 - 16 triệu VNĐ) - Diagnose and resolve technical problems by gathering information, analyzing symptoms, and utilizing available resources and knowledge bases. - Analyze, troubleshoot, and resolve technical issues related to hardware, software, and network connectivity. - Research, diagnose, and recommend...

**Mô tả công việc**: (Mức lương: 11 - 16 triệu VNĐ)- Diagnose and resolve technical problems by gathering information, analyzing symptoms, and utilizing available resources and knowledge bases.- Analyze, troubleshoot, and resolve technical issues related to hardware, software, and network connectivity.- Research, diagnose, and recommend...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Represent Microsoft and communicate with Microsoft customers. Manage relationships with multiple customers, partners and collaborate with business contacts within Microsoft. Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and...

SUMMARY: The Technical Support Engineer’s primary focus will be ensuring that all Microsoft customers are very satisfied with the e ectiveness and e ciency of the support they receive. Utilizing knowledge of the customer environment, they will deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, and knowledge...

**Mô tả công việc**: (Mức lương: Từ 16 triệu VNĐ) - Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada. - Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems. -...

Our client is looking for a **Technical Support Engineer** in Consulting Service Industry. This is a full time on-site role in Ho Chi Minh City, Vietnam. **Responsibilities**: - Represent Microsoft and communicate with Microsoft customers. - Manage relationships with multiple customers, partners and collaborate with business contacts within Microsoft. -...

iTechWX Vietnam *** - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Fresher Accepted- At office- Posted 12 hours ago- Skills: - MySQL C++ **Job description**: **Technical support engineer (IT background)** **About us**: - iTechwx was newly born in the summer of 2022 in Ho Chi Minh City, Vietnam. Our office is located in Binh Thanh...

The Senior Technical Support Specialist role is responsible for the on-going management of customer issues and success. They’re responsible for managing bugs and escalated issues, with the ability to give the customer confidence that their issues will be resolved in a timely manner. They are a part of the ‘Technical Support’ sub-team within the...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - primarily on eCommerce platforms. - Conduct thorough research and utilize resources to resolve customer inquiries efficiently. - Communicate effectively with customers to ensure their needs are met and issues are resolved promptly. - Collaborate with internal teams to escalate and resolve complex...

Job Description: =================== Microsoft Azure, a public cloud computing platform, is a growing collection of integrated cloud services that includes analytics, computing, database, mobile, networking, storage, and web. To establish cloud service, one of the keys is to have the Identities ready in the Cloud. Azure Identity support team belongs to...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Receive user requests/issues feedback - Reproduce & troubleshooting simple issues/bugs - Report bugs to QC or let them reproduce complex issues - Follow & push developers to fix issues/bugs - Announce & respond to users when issues are solved - Working closely with Software Engineers, QCs, and BA...

**Position Overview**: The core mission of the Technical Support Representatives is to provide timely, correct, and **Principal Duties and Responsibilities**: - Provide technical support to customers on operational or maintenance aspects of system equipment by: - Diagnose hardware and software failures by evaluating and analyzing symptoms provided using...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Customer care - Taking cases supporting customers' product support issues, pre-sales and after-sales support; - Follow best practice ticket management processes, ensuring tickets owned are handled and updated timely and every effort is made to make service levels; - Monitor and report product...

**POSITION OVERVIEW** Technical Support Representatives are expected to meet or exceed the performance targets set by the client and Payreto. **Principal Duties and Responsibilities**: - Provide technical support to customers on operational or maintenance aspects of system equipment by: - Diagnose hardware and software failures by evaluating and...

Buymed *** - Vincom Center Đồng Khởi, 45A Lý Tự Trọng, p. Bến Nghé,, District 1, Ho Chi Minh- At office- Posted 4 hours ago- Skills: - Business Analyst JavaScript Tester **Top 3 reasons to join us**: - Stock option - Performance & salary review twice per year - Yearly performance bonus **Job description**: - Buymed is Vietnam’s and...

Buymed *** - Vincom Center Đồng Khởi, 45A Lý Tự Trọng, p. Bến Nghé,, District 1, Ho Chi Minh- At office- Posted 10 hours ago- Skills: - Business Analyst JavaScript Tester **Top 3 reasons to join us**: - Performance & salary review yearly - Yearly performance bonus - Full salary-based social insurance & PVI Insurance **Job...