Manager - Technical Service, Consumer, Performance

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam BASF Vietnam Co. Ltd. Full time

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

Objecti
ves of t
he
Posi
tion**- Provide technical service for polyurethane (PU) customers, including footwear, furniture, and appliances

  • Lead Consumer PU Technical Service team in Vietnam.
  • Set up, run and optimize PU technical facilities in Vietnam

Main
Areas of Responsibilities and Key Activities

Technical Service:

  • Provide professional PU technical service to customers in Vietnam.
  • Understand customer needs and provide right PU solutions, evaluation, trials and trouble shootings.
  • Cooperate with other BASF Technical Development, R&D team to evaluate and optimize the formulation and processing to meet customers' requirements.
  • Coordinate with business team for customer engagement, including innovation, new solution promotion, workshop.
  • Collect, summarize and update technical trends, competitor activities.
  • Keep professional documentation and regular exchange with regional Technical Service, Technical Development on technical activities and trials.
  • Provide technical support related to formulation transfer for Vietnam business.

Leadership and Expertise:

  • Manage and optimize Technical Service team's scopes of work for the best support to PU business development in Vietnam.
  • Lead and coach Technical Service team members.

Laboratory and Testing:

  • Set up and manage PU facilities in Vietnam.
  • Organize laboratory operation as per Vietnam regulations and BASF policy and requirements.
  • Conduct testing and provide training to PU Technical Service team in Vietnam.

Safety & Company policies:

  • Ensure all activities are carried out in compliance with Vietnam regulations and BASF policy and requirements.
  • Comply with customers' site regulations for safety at workplace.

Job Requirements

  • Degree in Chemistry or Chemical Engineering
  • Solid Knowledge and experience on chemicals analysis / lab operation and technical trouble shooting.
  • Fluent English and Vietnamese
  • Good computer skills (MS. Office).
  • Competencies required: Drive Innovation, Demonstrate Customer Focus, Communicate Effectively, and Collaborate for Achievement.


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