IT Analyst Consumer

4 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Philip Morris International Full time
PMI's journey to a smoke-free future is fueled by technology.

The transformation we're going through means that there are unique IT projects here to match all levels of skills and ambitions – from pace-setting global pilot projects to vital local updates.

Whether you want to pursue a personal passion or build an international career, there's space here to develop in any number of directions.

To join us, you'll need to be self-motivated and equally happy whether you're taking the strategic view or diving deep into processes.

You'll find our budgets are as big as our business needs, our culture is agile and collaborative, and our people are some of the best you'll ever work with.


Responsibilities:


As an IT Analyst Commercial & Consumer, you will be responsible for the delivery, maintenance and enhancement of our commercial & consumer systems (retailer engagement solutions, salesforce automation/distribution systems, consumer engagement systems).

You will collaborate with global PMI IT teams to provide IT services and solutions which help Philip Morris Vietnam achieve their business objectives.


  • Provide the day-to-day IT support activities in the market. Ensure IT commercial & consumer systems run stably, follow up on issues and escalate accordingly to global IT teams.
  • For any new demand, work with business stakeholders to understand business needs, collect and analyze business requirements.
  • Develop requirements documentation and functional specifications (e.g. user stories, acceptance criteria, prototypes, data mapping, process flows, personas, journey maps and wireframes, etc.).
  • Develop and document test cases and user acceptance test (UAT).
  • Collaborate with other IT counterparts (developers, architects, etc.) during the technical design; test and verify that IT solutions will meet the business requirements.
  • Participate and lead key meetings such as requirement gathering, solution design, system demo, and user acceptance test.
  • Facilitate UAT sessions and training activities; support the installation and deployment of IT solutions in the market.
  • Document and manage change requests with stakeholders and global IT teams

Requirements:

  • Strong communication and presentation skills: fluency in both written and spoken English and Vietnamese is a must.
  • University degree in an IT-related disciplines such as Information Technology, Information Systems, Computer Science or Business Analytics.
  • At least 4 years of experience in an IT business analyst, IT system analyst, IT project manager or IT business partner role.
  • Detail-oriented, curious and excellent requirement elicitation and documentation skills.
  • Excellent problem solving and analytical/critical thinking skills.
  • Good stakeholder and vendor management skills.
  • Having hands-on experience in designing and implementing cloud IT solutions. Strong understanding in major cloud platforms (AWS, Azure, GCP).
  • Having hands-on experience in implementing and operating web/mobile applications. Strong understanding in DevOps processes.
  • Having hands-on experience in data analytics and business intelligence. Ability to perform data analysis and create BI reports & dashboards is a plus.
  • Good knowledge in Order to Cash business processes (B2B, B2C, and B2B2C) and able to discuss business requirements with teams outside of IT and ability to develop and articulate technical concepts for general-purpose use.
  • Have done at least one implementation or deployment of following systems: CRM (consumer/retailer engagement), E-Commerce websites, Salesforce Automation/Distribution Management System, or Retail-POS solutions.
  • Familiar with IT Project/Service management frameworks (PMP, Agile/Scrum, ITIL) and tools (Atlassian Suite, ServiceNow).
  • Familiar with concepts of IT controls framework (COBIT), information security and data privacy. What we offer Our success depends on the men and women who come to work every day with a sense of purpose and an appetite for progress.

Join PMI and you too can:

  • Seize the freedom to shape your future and ours. We'll empower you to take risks, experiment and explore.
  • Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.
  • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
  • Take pride in delivering our promise to society: to improve the lives of millions of smokers.

  • IT Analyst Consumer Ho Chi Minh City, Vietnam

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Philip Morris International Full time

    PMI's journey to a smoke-free future is fueled by technology.The transformation we're going through means that there are unique IT projects here to match all levels of skills and ambitions - from pace-setting global pilot projects to vital local updates. Whether you want to pursue a personal passion or build an international career, there's space here to...

  • Senior Business Analyst

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Got It Full time

    Senior Business Analyst:Got It- Ứng TuyểnBusiness Analyst Agile Product Manager- Đăng nhập để xem mức lương 911 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh Xem bản đồ Tại văn phòng 7 giờ trước3 Lý Do Để Gia Nhập Công Ty:Competitive Salary Flexible and quality working environment Employee Stock optionMô...

  • Sr/mid Business Analyst

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Got It Full time

    Sr/Mid Business Analyst:Got It- Ứng TuyểnBusiness Analyst Agile Product Manager- Đăng nhập để xem mức lương 911 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh Xem bản đồ Tại văn phòng 5 giờ trước3 Lý Do Để Gia Nhập Công Ty:Competitive Salary Flexible and quality working environment Employee Stock optionMô...

  • Business Analyst

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Got It Full time

    Got It***- 9-11 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh- At office- Posted 21 hours ago- Skills: Business AnalystAgileProduct ManagerTop 3 reasons to join us:Competitive Salary Flexible and quality working environment Employee Stock optionJob description:What you need to do: A Business Analyst's main duties are as follows: Gather...

  • Quality Assurance Analyst

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Consumer Products Games & Publishing Full time

    Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of...

  • Senior Business Analyst

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Got It Full time

    Got It 911 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh- At office- Posted 4 hours ago- Skills:Business AnalystAgileProduct ManagerTop 3 reasons to join us: Competitive Salary Flexible and quality working environment Employee Stock optionJob description:What you need to doA Business Analyst's main duties are as follows: Gather information,...

  • Business Analyst It

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam IT-Development Vietnam Full time

    Business Analyst IT:IT-Development Vietnam- Ứng TuyểnBusiness Analyst English IT Support- Đăng nhập để xem mức lương 5.04, DC Tower, 111 D, Lý Chính Thắng, Võ Thị Sáu Ward, District 3, Ho Chi Minh Xem bản đồ Tại văn phòng 8 giờ trước3 Lý Do Để Gia Nhập Công Ty:Competitive salary and bonus Premium healthcare package...

  • Junior Analyst

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Ogilvy Full time

    About Ogilvy:Ogilvy has been the "teaching hospital" for brands since the company was founded by David Ogilvy in 1948. We continue that brand building legacy today through Borderless Creativity - operating, innovating, and creating at the intersection of talent and capabilities. Our experts in Consulting, Advertising, Experience, Public Relations and Health...

  • Business Analyst

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Công ty TNHH Bureau Veritas Consumer Products Services Việt Nam Full time

    **Mô tả công việc**:(Mức lương: Thỏa thuận)- Tracking of sales pipeline and validation of leads/opportunities- Monitor monthly and quarterly sales pipeline conversion against KPIs- Maintain weekly and monthly sales dashboard- Collect and analyze trade data, market trends, competitors' movements, and identify where the potential business...

  • Data Analyst

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Puzzle Studio Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Use statistical methods to analyze data and generate useful business reports. Work with product and management team to create a prioritized list of needs for each business segment. Identify and recommend new ways to save cost by streamlining business processes. Use data to create models that depict...

  • Data Analyst

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Ogilvy Full time

    Ogilvy Ho Chi Minh City, VietnamJob Posted Date: 04/11/2024About Ogilvy: Ogilvy has been the "teaching hospital" for brands since the company was founded by David Ogilvy in 1948. We continue that brand building legacy today through Borderless Creativity operating, innovating, and creating at the intersection of talent and capabilities. Our experts in...

  • HR Data Analyst

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Kim Tin Group Full time

    KIM TIN GROUP- Hiring position:HR Data Analyst- Industry:Whosales & Manufacturing (Building materials)- Location:Dist. 5, Ho Chi Minh City (We plan to move to our new office in District 1, in May 2023)- Income (per month):NegotiableCompany Overview: Over the past 22 years of establishment and development, Kim Tin has risen to become a leader in the welding...

  • Data Analyst

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Gojek Full time

    ODS - Business Development, Ho Chi Minh CityAbout the RoleBased in Ho Chi Minh City, the Data Analyst will be supporting marketing teams across all products (GoFood, GoRide, GoCar, and GoSend) in Gojek Vietnam. This role reports to the Head of Marketing and the Head of Strategy & Planning. Armed with a strong understanding of technical data skills, marketing...

  • Quality Compliance Analyst

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Talentnet Full time

    $1,600 - $1,800RESPONSIBILITIES: Oversee Quality Compliance Analyst activities in Asia for assigned categories, including Preliminary Factory Audit, review of new development samples and quality control plan, take lead on review of pilot production and mass production, take care of preshipment inspection, handle quality complain and investigations, support...

  • Senior Product Owner

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Got It Full time

    Got It***- 9-11 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh- At office- Posted 3 hours ago- Skills: Product ManagerAgileTop 3 reasons to join us:Competitive Salary Flexible and quality working environment Employee Stock optionJob description:About Campaign & Scan It Campaign is a system built to meet the needs of giving rewards to...

  • Sr Product Owner

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Got It Full time

    Sr Product Owner (Product Manager, Business Analyst):Got It- Ứng TuyểnProduct Manager Business Analyst- Đăng nhập để xem mức lương 911 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh Xem bản đồ Tại văn phòng 5 giờ trước3 Lý Do Để Gia Nhập Công Ty:Competitive Salary Flexible and quality working environment...

  • Field Force Effectiveness Analyst

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam VPĐD HCP Healthcare Asia Pte., LTD Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)About us:The position is based in Ho Chi Minh City. You will work at URGO Group's subsidiary which opened over 20 years ago in Vietnam. The Group has 3 separate business units, Consumer Healthcare, Medical Care (MC), and Medical Technology. You will join our 90+ people team and focus on Consumer Healthcare...

  • Senior Insights Analyst

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam STADA Arzneimittel AG Full time

    If you are looking for new challenges, a place to grow speedily and being empowered, please join our Market Research Team:STADA - Emerging Markets - Senior Insights Analyst HCMC | Viet Nam (VN) | Fulltime | Fixterm The Senior Insights Analyst will be responsible for analyzing market and business intelligence data to provide actionable insights and empower...

  • Senior Business Analyst

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Viet Capital Asset Management Full time

    Senior Business Analyst:Viet Capital Asset Management- Ứng TuyểnBusiness Analyst Project Manager QA QC- Đăng nhập để xem mức lương 5/F, Tòa nhà HM Town, 412 Nguyễn Thị Minh Khai, Phường 5, Quận 3, District 3, Ho Chi Minh Xem bản đồ Linh hoạt 6 giờ trước3 Lý Do Để Gia Nhập Công Ty:Flexible working hours 15 days...

  • IT Martech Business Analyst

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Nestle Operational Services Worldwide SA Full time

    POSITION SNAPSHOT Location: Head Office, Ho Chi Minh City Company: Nestlé Viet Nam, Position: IT MarTech Business Analyst Fulltime***- Serves as a liaison between the IT & Business Consumers and Customers. As part of the local IT MSE Team, brings deep understanding to the opportunities and issues facing your business function and advises on the best...