IT Martech Business Analyst

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Nestle Operational Services Worldwide SA Full time

POSITION SNAPSHOT

  • Location: Head Office, Ho Chi Minh City
  • Company: Nestlé Viet Nam,
  • Position: IT MarTech Business Analyst
  • Fulltime
***- Serves as a liaison between the IT & Business Consumers and Customers. As part of the local IT MSE Team, brings deep understanding to the opportunities and issues facing your business function and advises on the best solutions.

  • Translates business strategies, opportunities, threats and needs into IT product requirements, then plays a key role with the Global IT Product Teams to specify, test, and deploy those as IT solutions.

A DAY IN THE LIFE

  • Contribution to Market IT Objectives
  • Supports the Functional Relationship Manager in the development of the strategy through incremental improvement of the product
  • Operational Effectiveness and Efficiency
  • Analyzes and tests IT solutions deployed in the market
  • Delivers training to the end users
  • Supports the analysis and resolution of IT solution issues
  • Provides local coordination for assigned global/regional initiatives to be rolled out in the market
  • Ensure compliance of local solutions, systems, and data to Nestle standards and policies and promote these within the local organization
  • Ensure that the governance over the Internet and Intranet websites are in place and complied within
  • Ensure understanding of local Market needs and support the business with guidance, advice, and recommendations on all digital initiatives to ensure bestinclass solutions and activities.
  • Closely collaborate with Global MSE team by:
  • Attending the IT Product review and roadmap meetings and communicating the information to the local digital community concerned (corporate, marketing, sales,)
  • Participating to the local Digital Board Meeting with other business Digital leads and Marketing Services team
  • Security, Compliance & Risk Management:
  • Stakeholder Engagement:
  • Partners with business and IT to elicit, analyze, translate, and document business requirements, pain points or opportunities into IT requirements
  • Works with business partners to conduct paperbased design, solutioning sessions, and MVP tastetesting all along the life cycle from business demand to value delivery
  • Assesses nearterm needs, using structured interview processes and consumer research methods to understand opportunities and help businesses establish priorities
  • Consult with product teams and propose alternative solutions. Advises on options, risks, costs versus benefits, and impact on other business processes and product priorities
  • Supports the BRM and Product Manager to facilitate both strategy and innovation planning with business stakeholders

WHAT MAKES YOU SUCCESSFUL

  • Bachelor's degree in business, information systems, or related discipline, or equivalent;
  • Project management experience
  • Business experience in a relevant function is beneficial
  • Experience working in an Agile/DevOps environment using design thinking methodology
  • Experience with effective communication at different levels in the organization and English
  • Experience working in a global environment and with virtual teams

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