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Technical Services Engineer
2 weeks ago
Mô tả công việc:
(Mức lương:
Thỏa thuận)
- JOB DIMENSIONS
To be responsible for all technical and training affairs for Industry, IOEMs mainly together with Automotive and Motor cycle lubricants for Total Energies brand.
- ACTIVITIES
- Strictly follow the company HSE standard in daily work.
Online Technical Support:
Provides product recommendations to answer to enquiries from ASM, DSR/DLEs and customers
Product developments:
Carry out Total and competitors trial test, testimonials with current products, new products
Technical support:
- Lubrication survey to implement TOTAL Lubricants, Lubrication Audits to identify improvements to induce savings maintenance cost through promoting specialties ranges
- Resolves technical problems regarding product or equipment performance in order to protect the company against unfounded litigation
- Consults and plans with ASM on implementation of Effective Technical Services for nominated Total accounts, identifies and implements profit improvement opportunities with customers.
- Works with frontline sales colleagues to develop new industrial and automotive customers and identifies customer needs through investigation analysis, communicates proactively with technical staff in target accounts to promote early adoption of Total lubricants and programs.
- Carry out joint and solo visits to new and existing key customers providing technical proposals/assistance ( lubchart, technical service package ) to generate sales opportunities and secures product upgrade opportunities.
Management of technical standards and materials:
- Establishment, translation and revision of technical standards materials ( Technical data sheet, raw material specification ) and provide needed technical assistance on important commercial projects.
- Documents results of technical programs/recommendations to quantify savings and/or cost avoidance for Effective Technical Services customers and/or provide success stories
Others:
To be back up in technical for AO and all jobs are assigned by Field Engineering Manager cum IO marketing manager
- ACCOUNTABILITIES
- Accountable for the implementation of all technical support programs within the territory of responsibility.
- Implements agreed account strategies and delivers lubrication solutions to Effective Technical Services customers.
- Directs and coordinates all "onsite" analytical investigations.
- Supports Area Sale Manager to achieve territory sales goals by technical support program
- Keep good relationship with IOEMs and customers to maintain Total's presence.
Chức vụ:
Nhân Viên/Chuyên Viên
Hình thức làm việc:
Toàn thời gian
Quyền lợi được hưởng:
13-month
15 days
Training
Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:
QUALIFICATIONS/EXPERIENCE REQUIRED
- University graduate, engineering/mechanical preferred with minimum 3 years field experience (equipment and technical programs knowledge)
- Effective Technical Services account management and customer development
- Good ability to know how to solve technical problems.
- Good presentation, negotiation and English skill.
- Computer skill of power point, word and excel, etc.
Yêu cầu giới tính:
Nam/Nữ
Ngành nghề:
CNTT - Phần Cứng,Mộc/Đồ Gỗ,Phần Cứng Máy Tính/Điện Thoại,Thợ Nghề
Đại Học
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