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Technical Services Engineer
2 weeks ago
RESPONSIBILITIES:
Site support, Troubleshooting and Process optimization
- To establish a technical assistance Agreement and Quality assurance plan with customers.
- To provide technical support & guidance to customers in order to ensure a proper use of our products (handling, storage, safety, efficiency, quality)
- To establish Technical Data sheets for every product mentioned above.
- Keep abreast of and keep the customers informed on developments affecting bituminous products (bitumen, emulsion etc).
- To be a reliable support for customers/distributors to solve their technical problems, enquiries and quality complaints related to the Company's products in coordination with the Sales and Business Development Department and other supporting departments
- To Visit customers on a regular basis with stronger focus on those with whom potential developments could be possible (new products). To Brief the General Director of those customers who are receptive to or may become receptive to the new products.
- Support testing of sample at 3rd party laboratory
- Make report and do analysis for Technical Services report
Support to develop new product
With the support of Technical manager
- Gather information from Road authorities, contractors, project owners, technical institutions on market trends and detect opportunities for the company to propose new techniques
- Perform market analysis that consists in : o Evaluate the need of the market vs Group's portfolio and offer o Determine the positioning (quality, price) of the new Company's products vs current offers from the competitors for a successful market entry
Other tasks:
- To implement other works within the powers as authorized by Company
- Implementation of Trials with selected contractors
- Identify reliable partners for the implementation of new company's products
- Ensure the success of the trial (detailed preliminary survey, risk analysis, training of the contractor, road/industrial equipment readiness, pretrials, etc).
- Ensure the product approval from related parties (Consultant, road authorities, project owners, third party laboratories etc).
- Responsible for preparing and updating the Technical sharing practice and site report on regular basis
REQUIREMENTS:
- Fresh graduate or work experience 12 years is accepted
- Construction or Material engineering
- Good English skill
- Open mind willing to work on site
- Specific interest and commitment to road construction techniques, mixture, cement concrete and earthworks
- Knowledge of the related legislative
- PC skills (MS Office especially Excel, web)
- Strategic and analytical thinking
- Organizational and communication skills
- Management skills
For more information, please contact:
- Ms.
Vo Nguyen Bach Ngan Ext:
530
-
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