Customer Satisfaction

ABOUT THE ROLE Crossian is a high- growth technology- driven e- commerce business. Behind our success is our people. As a start- up formed in 2020, we have created a fast- paced and dynamic environment, enabling our people to reach a collective CAGR of over 400% in just the first 3 years. Our mission now is to build DTC brands and increase customer LTV by...

Customer Development Manager:- Sector: Monroe Banking & Finance- Contact: Rhett- Client: Monroe Consulting Group- Location: Hanoi- Salary: Negotiable- Expiry Date: 29 June 2023- Job Ref: BBBH417157_ International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of an international bank company.Job Summary:As a...

Customer Development Manager (Japanese):- Sector: Monroe Banking & Finance- Contact: Lucy- Client: Monroe Consulting Group- Location: Hanoi- Salary: Negotiable- Expiry Date: 05 July 2023- Job Ref: BBBH417604_ International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of an international bank company.Job...

Mô tả công việc:(Mức lương: triệu VNĐ) Resolve customer issues by offering solutions or alternatives, and following up to ensure their satisfaction Collaborate with other team members to ensure customer satisfaction and retention Escalate unresolved customer issues/complaints to the appropriate departments for further investigation Collect...

A universe of opportunities. Open to you.Payoneer's mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at PayoneerLife at Payoneer is a global community,...

Mô tả công việc:(Mức lương: Thỏa thuận)Develop, implement and audit the handover standard operating procedures.Manage customer care employees and the day-to-day operations of the customer care team to the established procedures at the highest levels of customer satisfaction.Work closely with the home inspection and service operation teams to...

Mô tả công việc:(Mức lương: - 4 triệu VNĐ) DescriptionThe position demands an excellent standard of customer service, good English writing skills, and a high level of customer satisfaction.Expectations Identify and assess customer's needs to achieve satisfaction; Provide accurate, valid and complete information by using the right methods/tools;...

Clarifying the customer&039;s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionAnswering questions about features, documenting any technical issues, and passing them on to the product teamResponding promptly to customer...

What We Can Offer: Ensure that all implementation is completed promptly, focusing on increasing customer satisfaction and resolving any problems that might impact operation Inform the operation team of the client's operational requirements to ensure operational Reliability and pleased clients An essential part of onboarding clients and maximizing client...

JOB BENEFIT Laptop Insurance Travel opportunities Allowances Incentive bonus Health checkup Training & Development Salary review Business Expense Annual Leave Develop and implement a strategy for customer service with the overall objective of improving customer satisfaction, operational efficiency and quality of service, encompassing investment /...

Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company.- Your Role :You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front...

Mô tả công việc:(Mức lương: triệu VNĐ) Maintaining a positive, empathetic, and professional attitude toward customers at all times. Ensure customer satisfaction and provide professional customer support. Coordinate with Suppliers and partners to update and monitor the Customer's orders ( Quality, Shipping Leadtime, Payment issue,etc) Work...

Work LocationHa NoiJob LevelExperienced (Non - Manager)Job TypePermanentExperiencesNo ExperienceSalaryNegotiableIndustryAdvertising / PR / Communications, Administrative / Clerical, Accounting / Auditing / Tax, Banking, Customer ServiceDeadline to Apply17/03/2023Job Benefit: Insurance Health checkup Training & Development Salary review To ensure timely,...

Collecting customer information and analyzing customer needs to get insights into current/ future products or servicesAnswering questions about features, documenting any technical issues, and passing them on to the product teamCreating support tickets for the teamEnsure customer satisfaction and provide professional customer support.Build and maintain...

Mô tả công việc:(Mức lương: Thỏa thuận)1.Position summary: The Customer Service Manager is responsible for managing and developing the Customer Service team to meet budget, setting up to achieve KPI requirements, parallel with maintaining and developing a strong business partnership at all levels with existing customers. This position will work...

Responsibilities:Job Description: Drive Customer Support Performance: Empower the team to meet expected goals and support KPIs. Maintain robust reporting and CS dashboards. Redesign, and integrate support tools such as Zendesk, Intercom if needed. Expose a subset of metrics to the executive team as needed. Achieve efficiency gains over time with continuous...

Position SummaryMaximize revenue and profit by setting sales strategies and plans that focuses on the assigned region/market based on the sales strategies.Build the foundation for maximizing sales revenue and profit by providing continued support through communication with the assigned region/market.Role and Responsibilities Job Description 1.[Customer...

What We Can Offer:Navigossearch's client is a Japanese manufacturing company located in Hai Phong industrial Park looking for position of Sales or Customer Service Assistant Manager as below:Control Sales section's operation Build up and maintain customer relation in order to achieve customer's satisfaction Research and develop new customers Sales pricing...

Mô tả công việc:(Mức lương: Thỏa thuận)Inside Sales Support Responsible to source and purchase materials from both local and oversea vendors. To generate customer quotation at advised margin in a timely manner. Be one of the Customer's key contact person for customer order management and attend to customer call. Follow up on account receivables...

Mô tả công việc:(Mức lương: Đến 20 triệu VNĐ) Answering questions about features, documenting any technical issues, and passing them on to the product team. Creating support tickets for the team. Clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...