Customer Service Manager

JOB SCOPE Be responsible for directly report to the Property Manager, ensure the working performance and services quality of the customer service department. The Customer Service (CS) Manager will be responsible for managing staff of the reception team and providing professional training for staff to help them to be ready to serve with an enthusiastic,...

Lead the Customer service team for Sea freight Key Account Liaise with customers on the standard operating procedures Prepare and manage customer key operation performance reports Promptly handle customers / team escalations To implement corrective actions and preventive measures for immediate service recovery To coordinate with Ocean carriers for bookings...

HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 01/08/2023Applications 0Views 109Job Detail: Offerd Salary (USD) Login to view salary Career Level Manager Experience 57 Years Gender Male/Female Sector Hanoi, Bac Ninh, Ha Nam Industry Production, Telecommunications / ElectronicsOur client is a foreigninvested company, now looking for...

ABOUT THE ROLE Crossian is a high- growth technology- driven e- commerce business. Behind our success is our people. As a start- up formed in 2020, we have created a fast- paced and dynamic environment, enabling our people to reach a collective CAGR of over 400% in just the first 3 years. Our mission now is to build DTC brands and increase customer LTV by...

_Handle Customer Service Activities_ Planning and contacting customer for daily service schedule:Manage service plan and documentation support: Checking planning activities weekly to ensure the manpower, time effectiveness, travelling including minimum overtime before service schedule is confirmed. Sending visit notifications to customers on a monthly basic...

Mô tả công việc:(Mức lương: Thỏa thuận)To provide customer care: Collect and provide holiday plans and volume forecasts for both Customers' public holidays and Vietnamese public holidays or special days that the company holds an event. Follow up proactively with production to "warn" customers on the delivery status and delivery difficulties....

ABOUT ESOFTEsoft is one of the world's leading real-estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide.Our customers are real estate agents and property-marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative solutions, and...

HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 10/04/2023Applications 0Views 32Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 13 Years Gender Female Sector Hanoi, Bac Ninh, Hung Yen Industry Sales FMCG, Cosmetics/ Fashion/ Luxury, Sales Health Care ProductOur client is a foreigninvested company,...

Location:Yen Bai, VNJob SummaryProvide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelinesGeneral Responsibilities Support superior in managing daytoday operating expenditures against operating budgets to ensure efficient usage of resources Follow and...

HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 15/02/2023Applications 0Views 13Job Detail: Offerd Salary (USD) Login to view salary Career Level Team leader/ Supervisor Experience 57 Years Gender Male/Female Sector Hanoi, Ha Nam, Hung Yen Industry Customer Service, Production, ConsultingOur client is a foreigninvested company, now...

Mô tả công việc:(Mức lương: triệu VNĐ)a.Manage generally administrative work of Customer Service (CS) team: Reviewing all maintenance/activities plan and taking responsible to be on behalf of building management to send all the notices to tenants where required; Managing the filing record of the CS team; Reviewing daily report of the CS team and...

Mô tả công việc:(Mức lương: Thỏa thuận) Position objective: Responsibible for daily CS works. Ensuring all relevant communications and data are updated and recorded into the system. Understanding customer's needs to recommend systems that support those needs. Responsibilities: Receive additional documents, policy change request, claim request...

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights...

Mô tả công việc:(Mức lương: Thỏa thuận)Department: Customer Services/Call CenterReport to: Customer Service ManagerJob purpose: Provide exceptional services to customer and sales forcesKey duties/Responsibilities Manage large amounts of inbound and outbound calls, include but not limited to Customer welcome calls, premium reminding, and lapsed...

What We Can Offer:Customer Relationship Management Ensure new Customer accounts are properly administered Maintain and expand Customer relationship within order processing and scope of service level Ensure Customer orders are properly administered and delivered Ensure timely receipt of payments from Customers Maintain close working relationships with...

Mô tả công việc:(Mức lương: Thỏa thuận)Inside Sales Support Responsible to source and purchase materials from both local and oversea vendors. To generate customer quotation at advised margin in a timely manner. Be one of the Customer's key contact person for customer order management and attend to customer call. Follow up on account receivables...

Mô tả công việc:(Mức lương: Thỏa thuận)The Customer Service Staff is responsible for being a bridge between existing customers for daily communication, overseas agents, and the operation team. Additionally, they account for interacting with customers to provide and process information in response to inquiries, concerns, and requests about...

**Mô tả công việc**:(Mức lương: Thỏa thuận)1. Customer Service/Dịch vụ khách hàngTo provide customer service in excellent quality, accuracy and on-time and ensure customers sastifyCung cấp dịch vụ khác hàng có chất lượng hoàn hảo, chính xác, đúng giờ, đảm bảo mang đến cho khách hàng sự hài lòng-...

HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 15/02/2023Applications 0Views 43Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 13 Years Gender Male/Female Sector Hanoi, Ha Nam, Hung Yen Industry Customer Service, Production, ConsultingOur client is a foreigninvested company, now looking for a...

HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 02/02/2023Applications 0Views 34Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 13 Years Gender Male/Female Sector Hanoi, Hai Duong, Hung Yen Industry Customer Service, Export/Import, Sales LogisticOur client is a foreigninvested company, now looking...