![Sealed Air](https://media.trabajo.org/img/noimg.jpg)
Customer Service Partner
2 weeks ago
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.
Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society.
At SEE, we are creating a community of inventors, problem solvers, and future makers that are passionate about fulfilling our purpose.
Sealed Air Vietnam is looking for a motivated and experienced CS Partner to join our APAC Customer Service team.The role will be base in Hanoi (fully remote Home Base model) and reports to Regional Customer Service Manager who is based in Thailand.
The role will require to work 6 days a week (from Monday to Saturday).You will be a working partner of the sales team, support all business units in Vietnam country, give your professional and timely support and cooperation to sales team, actively complete the order needs of target large customers, and achieve the company's strategic goal of growing sales.
Job DescriptionPerform purchaser, Planers, and Delivery Order Management tasks accordingly to/from SEE or 3rd Party suppliers in a timely manner. Provide order status report and monitor customers' order placement against sales forecast. Contribute and undertake daily trouble shootings and problem solving. Strive for continuous process improvement like reduce order cycle time and improve automation.
Communicate with customer, accept order and forecast analyze customer demand and feedback to customer. confirm delivery record with customer and advise fin. Dept. to issue invoices and provide original doc. Ensure 100% on time delivery.
Update customer demand, manage customer demand fluctuation, and analyze mid-term and long-term customer demand, define the possible capacity risk
Contribute to development of customer relationships through proactive customer communication related to order management e.g., product availability, order status and delivery tracking.
Confirm delivery record with sub-supplier and customer and advise fin. Dept to issue invoice and provide original doc. Ensure SEMI FG, and FG inventory. Coordinate with vendor's production line to ensure production plan completion in case of emergencyManage Master Data maintenance process to ensure effective order management in sales organizations.
Coordinate and process all export/import activities and documents, liaise with all involved 3rd parties (service providers, supplier, bank, etc.), verify documents content consistency and send complete set of documents to customers.
What we are looking for in you?Tertiary degree or equivalent work experience.
Experience with SAP and Microsoft tools
Fluent in English as a business language - written and verbal is an advantage
Manufacturing work experience is preferred
Ability to prioritize and problem-solving skills
Strong Communication skills
Able to commit work from Monday to Saturday
What are our core values?
Integrity
Determined
Innovative
Collaborative
Why work at Sealed Air?
We have a very diverse and inclusive culture.
We invest in developing our people. You can hone your expertise and further develop your career with a global leader in packaging solutions.
You will work with talented and creative professionals working in a collaborative environment that celebrates insatiable curiosity and diverse ideas.
If you are looking for a new challenge in a company deemed as essential service, then we want to hear from youWe have great total compensation and premier benefits
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Requisition id: 43441
Relocation:
No
The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
-
Customer Service
2 weeks ago
Hanoi, Hanoi, Vietnam công ty tnhh công nghệ và giải pháp phần mềm crossian Full timeABOUT THE ROLE Crossian is a high- growth technology- driven e- commerce business. Behind our success is our people. As a start- up formed in 2020, we have created a fast- paced and dynamic environment, enabling our people to reach a collective CAGR of over 400% in just the first 3 years. Our mission now is to build DTC brands and increase customer LTV by...
-
Vietnam, National Road Manager
2 weeks ago
Hanoi, Hanoi, Vietnam cargo-partner Full time1. Strategize a robust revenue management plan with a focus on pricing and tariff development, resulting in top line and bottom line profitability, in the area of responsibility.Build a team in AsiaConduct product marketing activities in focus markets to increase awareness.Building credibility as Business Partner to client and industries by developing...
-
Vietnam, Manager Business Development
2 weeks ago
Hanoi, Hanoi, Vietnam cargo-partner Full timeGenerate new business from your own prospect/existing customers and company's prospect customers. Focus on Chinese accounts relates, no limitation to all VN local freehand business. Achieve the sales target by profit/new customers/volumes...through local control business/ customers. Corporate and follow with Operation team in case of delay, damage, loss and...
-
Customer Service Agent
2 weeks ago
Hanoi, Hanoi, Vietnam Công Ty Cổ Phần Thương Mại Điện Tử Greenmazing Full timeMô tả công việc:(Mức lương: triệu VNĐ) Maintaining a positive, empathetic, and professional attitude toward customers at all times. Ensure customer satisfaction and provide professional customer support. Coordinate with Suppliers and partners to update and monitor the Customer's orders ( Quality, Shipping Leadtime, Payment issue,etc) Work...
-
Customer Service
2 weeks ago
Hanoi, Hanoi, Vietnam Công Ty Cổ Phần Gourmet Partner Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận) Assist with receiving, unloading, counting and stocking physical inventory in the office/warehouse Ensure orders are processed efficiently and that the delivery of materials meets customers' expectations and business timelines Pick items according to the Order form Maintain safe and clean work environment...
-
Hn Customer Service Executive
2 weeks ago
Hanoi, Hanoi, Vietnam OPENASIA Full timeNƠI LÀM VIỆC: Hà Nội (Quận Hai Bà Trưng)CẤP BẬC: Nhân viênHÌNH THỨC: Nhân viên chính thứcKINH NGHIỆM:NămMỨC LƯƠNG: Cạnh TranhNGÀNH NGHỀ: Bán hàng và Kênh phân phối, Bán lẻ / Bán sỉ, Dịch vụ khách hàng, Dệt may / Da giày / Thời trangHẠN CHÓT NHẬN HỒ SƠ: 12/06/2024PHÚC LỢI Máy tính xách...
-
Hn Customer Service Executive/ Chuyên
2 weeks ago
Hanoi, Hanoi, Vietnam OPENASIA GROUP Full timeJOB BENEFIT Laptop Insurance Travel opportunities Incentive bonus Health checkup Training & Development Salary review Annual Leave Develop and implement a strategy for customer service with the overall objective of improving customer satisfaction, operational efficiency and quality of service. Design WOW customer experience standard; conduct training to...
-
Customer Service Senior Specialist
2 weeks ago
Hanoi, Hanoi, Vietnam Prudential plc Full timePrudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...
-
Customer Service
2 weeks ago
Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full timeHRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 10/04/2023Applications 0Views 32Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 13 Years Gender Female Sector Hanoi, Bac Ninh, Hung Yen Industry Sales FMCG, Cosmetics/ Fashion/ Luxury, Sales Health Care ProductOur client is a foreigninvested company,...
-
Hn - CRM Team Leader (Customer Service &
2 weeks ago
Hanoi, Hanoi, Vietnam OPENASIA GROUP Full timeJOB BENEFIT Laptop Insurance Travel opportunities Allowances Incentive bonus Health checkup Training & Development Salary review Business Expense Seniority Allowance Annual Leave Develop and implement a strategy for customer service with the overall objective of improving customer satisfaction, operational efficiency and quality of service, encompassing...
-
Customer Service Executive
2 weeks ago
Hanoi, Hanoi, Vietnam Công ty TNHH Thương Mại 2M Full time**Mô tả công việc**:(Mức lương: triệu VNĐ)1. Customer Service/Dịch vụ khách hàngTo provide customer service in excellent quality, accuracy and on-time and ensure customers sastifyCung cấp dịch vụ khác hàng có chất lượng hoàn hảo, chính xác, đúng giờ, đảm bảo mang đến cho khách hàng sự hài lòngTiếp...
-
Assistant Customer Service
2 weeks ago
Hanoi, Hanoi, Vietnam DKSH Full timeLocation:Yen Bai, VNJob SummaryProvide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelinesGeneral Responsibilities Support superior in managing daytoday operating expenditures against operating budgets to ensure efficient usage of resources Follow and...
-
Customer Service Representative
2 weeks ago
Hanoi, Hanoi, Vietnam Công ty TNHH Esoft Vietnam Full timeMô tả công việc:(Mức lương: Thỏa thuận)To provide customer care: Collect and provide holiday plans and volume forecasts for both Customers' public holidays and Vietnamese public holidays or special days that the company holds an event. Follow up proactively with production to "warn" customers on the delivery status and delivery difficulties....
-
Customer Service Executive/ Service Planner
2 weeks ago
Hanoi, Hanoi, Vietnam Rentokil Initial Full time_Handle Customer Service Activities_ Planning and contacting customer for daily service schedule:Manage service plan and documentation support: Checking planning activities weekly to ensure the manpower, time effectiveness, travelling including minimum overtime before service schedule is confirmed. Sending visit notifications to customers on a monthly basic...
-
Customer Solutions Senior Specialist
2 weeks ago
Hanoi, Hanoi, Vietnam Prudential plc Full timePrudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...
-
Customer Services
2 weeks ago
Hanoi, Hanoi, Vietnam Công Ty TNHH Bảo Hiểm Shinhan Life Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận) Position objective: Responsibible for daily CS works. Ensuring all relevant communications and data are updated and recorded into the system. Understanding customer's needs to recommend systems that support those needs. Responsibilities: Receive additional documents, policy change request, claim request...
-
Customer Service Representative
2 weeks ago
Hanoi, Hanoi, Vietnam esoft systems Full timeABOUT ESOFTEsoft is one of the world's leading real-estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide.Our customers are real estate agents and property-marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative solutions, and...
-
Retail Customer Service
2 weeks ago
Hanoi, Hanoi, Vietnam Shinhan Bank Full timeWork LocationHa NoiJob LevelExperienced (Non - Manager)Job TypePermanentExperiencesNo ExperienceSalaryNegotiableIndustryAdvertising / PR / Communications, Administrative / Clerical, Accounting / Auditing / Tax, Banking, Customer ServiceDeadline to Apply17/03/2023Job Benefit: Insurance Health checkup Training & Development Salary review To ensure timely,...
-
Customer Service Staff
2 weeks ago
Hanoi, Hanoi, Vietnam Công Ty TNHH Kintetsu World Express Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận)The Customer Service Staff is responsible for being a bridge between existing customers for daily communication, overseas agents, and the operation team. Additionally, they account for interacting with customers to provide and process information in response to inquiries, concerns, and requests about...
-
Customer Service Staff
2 weeks ago
Hanoi, Hanoi, Vietnam Công Ty TNHH Extrans Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận) Be in charge of sea/air export shipments to take care well of customers as being assigned. Having experience in checking price and space Prefer who has relationship with Shipping line/ Agent, airlines or coload agents Be responsible for implementing processes involved in a logistic operation and liaise...