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Customer Service Agent
2 weeks ago
Mô tả công việc:
(Mức lương:
triệu VNĐ)
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Ensure customer satisfaction and provide professional customer support.
- Coordinate with Suppliers and partners to update and monitor the Customer's orders ( Quality, Shipping Leadtime, Payment issue,etc)
- Work closely with other departments if customers are having problems with the product (feedback, request,etc)
- Other tasks assigned by the Supervisor/Leader.
Chức vụ:
Nhân Viên/Chuyên Viên
Hình thức làm việc:
Toàn thời gian
Quyền lợi được hưởng:
13th month, allowance, quarterly bonus, monthly bonus, team building, travelling, training
Soft skills, hard skills
Annual travelling
Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề
Yêu cầu công việc:
- Graduated from relevant majors Economic/English.
- Good English communication skills (English: 6.5 IELTS or equivalent).
- Proficient with Word, Excel, Google Sheet, and Customer service system ( Fresh desk, help desk,etc)
- 6 months 1 year of experience in customer service is a plus.
- Ability to stay calm when customers are stressed or upset.
- Attention to detail and desire to learn.
- High sense of responsibility and enthusiasm.
- Have logical thinking, synthesis and problem solving skills
- Be suitable with our three core values: sharing daring integrity
- Salary: 7M10M + Allowance
- Bonus: Divide profits twice a year regarding the company's business performance
- Vietnam Social Insurance Included
- Individual opinions are heard and respected
- Periodic mentoring program included
- Humancentric and friendly working environment
- Daily break time with free games and snacks.
- WE WILL CONTACT SUITABLE CANDIDATES ONLY.
Yêu cầu giới tính:
Nam/Nữ
Ngành nghề:
Chăm Sóc Khách Hàng,Thương Mại Quốc Tế,Xuất Nhập Khẩu
Trung cấp - Nghề
Không yêu cầu
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