Customer Services, Logistics

2 weeks ago


Hanoi, Hanoi, Vietnam Aloha Consulting Group Full time
Receiving customers' & agents' inquiries and sending quotations (Air/Sea Export) to customers, agents.

  • Smooth handling all nominated sea/air export shipment as per company's standard operating procedure.
  • Issuance all relating documents including Booking Note, Invoice, Packing List, Shipping
  • Advice (export), Debit Note, Job Costing.
  • Issue PO to Supplier base on Customer demands.
  • Followup on export shipments until shipment completed.
  • Control Warehouse (FG, NG).
  • Provide monthly Forecast to Suppliers.
  • Maintain good customer service relationship with customers.
  • Find and negotiate with carriers and subcontractors to get best rates.
  • Follow up and control subcontractors during handling door to door shipments (or others under other Terms).
  • Make reports to Board of Director as requested.
  • Other sales and service task assigned by management.

Benefits:

  • Bonus at the end of the contract: ~10,000,000 VND.
  • Phone allowance
  • 15 days sick paid leaves/year
  • 12 days annual leaves/ year
  • Insurance from 1st working month with full salary
  • UIC insurance package
  • Join annual party and company trip
  • Annual health checkup
  • Childbirth Allowance/Funeral Allowance/Wedding Allowance
University graduate with major in International Business Administration, Economics, Business English or relevant fields. Understanding clearly procedures for ocean, air export and import shipment.

Have at least 1 year's experience in the same position Working for a Japanese company is preferred Good skills in using Microsoft Office (Word, Power point, Excel ).

Proficient in English skills. Strong customer service and problem-solving skills.

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