Air Freight Customer Service

2 weeks ago


Hanoi, Hanoi, Vietnam Công Ty TNHH Eusu Logistics Việt Nam Full time

Mô tả công việc:

(Mức lương:
Thỏa thuận)

Job Overview:
Air Freight Customer Service in Hanoi

Position Title:
Customer Service Executive

Corporate Unit:
EUSU Logistics Co. Ltd - Ha Noi Branch

Location:
Hanoi Office

Reporting to:
Air team leader Hanoi Office

Contract Type:
Full time

Staff Responsibility:
No

Role Summary:

  • Receive booking confirmation/prealert from the vendors/overseas
  • Release back to the customers and request sending CIPL
  • Sending HAWB/CIPL/debit notes (if any) to customers
  • Create a job in the system
  • Issue draft HAWB/MNF and get confirmation from customers
  • Submit HAWB/MNF/Bkcf/ Form airlines (if any) to the Operation team at the airport before the cargo arriving
  • Input information into the system after the Operation team check weight, dimension
  • CS collects HAWB/MNF/MAWB and sends prealert
  • Input selling/buying rate into the system
  • Issue debit note
  • Cooperation with Other Departments (Customs, Accounting team to do other tasks smoothly)
  • Specific Accountabilities
  • Functional knowledge in air logistics, incoterms
  • Able to handle multiple tasks simultaneously

Chức vụ:
Nhân Viên/Chuyên Viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

13th month salary + Bonus
Good Medical Insurance + Annual Health Check
Overseas business trip if required

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

  • Experience and Qualifications
  • University degree, majoring in Foreign Trade, Business Administration, or relevant fields
  • 23 year experience working for middlesized or big forwarding companies in the same position.
5.

Required Skills:

  • Being honest, active, disciplined, team works spirit and punctuality
  • Good communication skills in English and Vietnamese both in speaking and writing
  • Be reliable, and highly responsible at work
  • Good at planning/organizing and time management
  • Ability to work independently, under pressure, and overtime to meet deadlines
  • Good computer skills (Word, Excel, Outlook, etc.)

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
Chăm Sóc Khách Hàng,Xuất Nhập Khẩu

Đại Học
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