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Air Freight Customer Service
2 weeks ago
Mô tả công việc:
(Mức lương:
Thỏa thuận)
Job Overview:
Air Freight Customer Service in Hanoi
Position Title:
Customer Service Executive
Corporate Unit:
EUSU Logistics Co. Ltd - Ha Noi Branch
Location:
Hanoi Office
Reporting to:
Air team leader Hanoi Office
Contract Type:
Full time
Staff Responsibility:
No
Role Summary:
- Receive booking confirmation/prealert from the vendors/overseas
- Release back to the customers and request sending CIPL
- Sending HAWB/CIPL/debit notes (if any) to customers
- Create a job in the system
- Issue draft HAWB/MNF and get confirmation from customers
- Submit HAWB/MNF/Bkcf/ Form airlines (if any) to the Operation team at the airport before the cargo arriving
- Input information into the system after the Operation team check weight, dimension
- CS collects HAWB/MNF/MAWB and sends prealert
- Input selling/buying rate into the system
- Issue debit note
- Cooperation with Other Departments (Customs, Accounting team to do other tasks smoothly)
- Specific Accountabilities
- Functional knowledge in air logistics, incoterms
- Able to handle multiple tasks simultaneously
Chức vụ:
Nhân Viên/Chuyên Viên
Hình thức làm việc:
Toàn thời gian
Quyền lợi được hưởng:
13th month salary + Bonus
Good Medical Insurance + Annual Health Check
Overseas business trip if required
Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:
- Experience and Qualifications
- University degree, majoring in Foreign Trade, Business Administration, or relevant fields
- 23 year experience working for middlesized or big forwarding companies in the same position.
Required Skills:
- Being honest, active, disciplined, team works spirit and punctuality
- Good communication skills in English and Vietnamese both in speaking and writing
- Be reliable, and highly responsible at work
- Good at planning/organizing and time management
- Ability to work independently, under pressure, and overtime to meet deadlines
- Good computer skills (Word, Excel, Outlook, etc.)
Yêu cầu giới tính:
Nam/Nữ
Ngành nghề:
Chăm Sóc Khách Hàng,Xuất Nhập Khẩu
Đại Học
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