Customer Services Staff

2 weeks ago


Hanoi, Hanoi, Vietnam Công ty CP giao nhận vận tải Con Ong (Bee logistics) Full time

JOB DESCRIPTION
-**:

  • Working time**:_
  • 1st month: 8 a.m - 12 p.m and 1:30 p.m -5:30 p.m (join training and work at Hai Phong branch)
  • From 2nd month: 11 p.m - 7 a.m (working night shift at home, work online with American branch)
-**:

  • Jobs**:_
  • Control PO from the customers and closely working with customer for delivery to satisfy customer requirements.
  • Making Booking with carrier or airline.
  • Send Shipper POWER OF ATTORNEY, Shipping Instruction form and request for Commercial Invoice and Packing List also check Cargo Ready Date.
  • Send Trucker D/O and give them Shipper's contact for Loading Schedule
  • File AES to get ITN #.
  • Check Master Bill of Lading and issue House Bill of Lading.
  • Resolution of customer queries, service issues as well as follow-up on outstanding
  • Combined with accountant to make debit note, payment request, summarizing data and reporting to manager weekly.
  • Update data on Internal company software to reflect shipment management.
  • Follow up Trucker and Carrier or Airline step by step and notify agent as soon as possible till the order completion.

REQUIREMENTS

  • College graduate or higher.
  • At least 1 year experience in logistics, have experience in taking care of export/import goods (both air and sea)
  • Proficient in English (4 skills, especially in comunication)
  • Ability to work independently
  • Hardworking, careful

BENEFITS

  • Competitive salary according to personal experience and ability
  • Night shift allowance, phone allowance
  • Salary increase and annual bonus on holidays (2/9, 1/5, Mid-Autumn Festival, 1/6, New Year, Lunar New Year (19 months of salary))
  • Provide full equipment to serve the job.
  • Insurance for employees
  • Team building
  • Healthcare insurance for employees, annual health checkups, family days, yearend party, and many training opportunities
  • Working in dynamic, modern, friendly environment

WORKING PLACE:

  • 1st month: work at Bee Building 175,176 Binh Kieu 2, Đong Hai 2, Hai An, Hai Phong
  • From 2nd month: work at home

Loại hình công việc:
Toàn thời gian

Lương:
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