Customer Service Officer

1 week ago


Hanoi, Hanoi, Vietnam Tổ chức giáo dục và đào tạo Apollo Việt Nam Full time

Mô tả công việc:

(Mức lương:
Thỏa thuận)

  • Efficient & highquality implementation of customer care at the center. CSOs are responsible for customer care to all internal and external customers.
  • Reporting: At all times CSOs should know and be able to report on all aspects of the responsible areas related to sales and customer service efficient and highquality operations.
  • Communication: Communicate well with other CSOs and ECs and staff from other departments in the center including teachers, EFL admin staff, tea ladies, security guards and etc.
  • Continuous Improvement: Identify opportunities to develop, improve and add value to Apollo's Centre Operations in line with the strategic goals of their center (s) and the organization.
  • Other duties assigned by the Centre Manager

Chức vụ:
Nhân Viên/Chuyên Viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

  • Vietnamese national and Holder of a Bachelor's degree
  • A high intermediate level in English
  • Ability to deal with Vietnamese nationals as well as expats in a professional and courteous manner.
  • Attention to detail and an ability to work to strict deadlines
  • Accurate and timely reporting
  • Ability to work in a team environment
  • A high level of organizational skills particularly in terms of time management and office management
  • Careful, hardworking, goodnatured, active. Have an inquiring mind
  • Computer literacy
  • Shift working

Yêu cầu bằng cấp (tối thiểu): Cao Đẳng

Yêu cầu công việc:

  • Vietnamese national.
  • Holder of Bachelor's degree
  • Be proactive, interpersonal, and detailoriented.
  • Communication skills, both in English and Vietnamese
  • Proven selling and persuasive skills.
  • Computer literacy

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
Chăm Sóc Khách Hàng,Du Lịch,Hành chính Văn phòng,Hành Chính/Văn Phòng,Tư Vấn Bán Hàng

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