Officer, Customer Support

Mô tả công việc:(Mức lương: Thỏa thuận)How you will make an impact in this role:Make issues of customer to be handled at shortest time with best result Make customer impressed with service quality & customer centricity Make sure no painpoint during process customers contact usWhat you will do: Support customers to feedback on questions relating...

Responsibilities: Collect customer requests and data Attend to customer phone calls Conduct basic troubleshooting using questionnaires to find out the level of support needed Create tickets for Level 2 support Provide product information Solve common problems such as username and password issues, menu navigation, verification of hardware and software,...

What We Can Offer:Customer Relationship Management Ensure new Customer accounts are properly administered Maintain and expand Customer relationship within order processing and scope of service level Ensure Customer orders are properly administered and delivered Ensure timely receipt of payments from Customers Maintain close working relationships with...

Mô tả công việc:(Mức lương: triệu VNĐ) Responsibilities: Provide client services, including system training (online & onsite), system Configuration, customer support. Assist Program/Project Manager to coordinate the project implementation. Provide remote support services. Responsible for data collection and import, data analysis. Project...

Report to: Senior Manager QA Vietnam OfficeJob Purpose: Provide the onsite support to the customers timely including new project technology support, mass production and EOL, to enhance customer satisfaction and ensure reliable highquality supply.ROLE AND RESPONSIBILTY Provide customer onsite support timely for quality assurance. Implement solutions closely...

Mô tả công việc:(Mức lương: Thỏa thuận)Unit 902B, SUN RED RIVER Building, 23 Phan Chu Trinh Str., Hoan Kiem Dist., Hanoi,VietnamInabata Vietnam Co., Ltd. invested by Inabata Singapore (Pte.) Ltd is an affiliate of Inabata& Co., Ltd (Japan). We're specializing in Import/Export and sales of plastic resins, chemicals,management consultant, and...

Mô tả công việc:(Mức lương: Thỏa thuận) Be exposed to a multinational team and work closely with teammates from offices in Singapore, Malaysia, Vietnam and Thailand Be part of the LittleLives Team that supports your personal and professional growth Enjoy the freedom and independence to kickstart your own initiatives for the betterment of the...

THE ROLE:At Pixelz, we believe all our customers deserve the best possible customer experience at every touchpoint, and the Customer Support Manager will be one of the company's key roles in taking ownership of this strategy. We are looking for the right person to lead our dynamic Customer Support team based in Hanoi, Vietnam that is passionate about...

Responsibilities:Job Description: Drive Customer Support Performance: Empower the team to meet expected goals and support KPIs. Maintain robust reporting and CS dashboards. Redesign, and integrate support tools such as Zendesk, Intercom if needed. Expose a subset of metrics to the executive team as needed. Achieve efficiency gains over time with continuous...

Company DescriptionUpwork, in collaboration with a leading American multinational technology company, is looking for Japanese - speaking Microsoft 365 Technical Specialists. This unique opportunity allows you to be at the forefront of Microsoft's New Product Playbook, a suite of revolutionary products set to launch. If you have technical expertise in M365...

What We Can Offer: BonusDrive Customer Support Performance. Empower the team to meet expected goals and support KPIs. Maintain robust reporting and CS dashboards. Redesign, and integrate support tools such as Zendesk, Intercom if needed. Expose a subset of metrics to the executive team as needed. Achieve efficiency gains over time with continuous workflow...

What We Can Offer: Annual salary review Flexible working time- no fingerprint check-in/out 13thmonth salary Troubleshoot and resolve user inquiries, issues, and complaints in a timely and efficient manner Act as a problemsolver, finding creative solutions to meet the needs of our users Collaborate with crossfunctional teams to address user concerns and...

Clarifying the customer&039;s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionAnswering questions about features, documenting any technical issues, and passing them on to the product teamResponding promptly to customer...

Overview:About RMIT VIETNAM RMIT Vietnam, an entity of RMIT University, has campuses in Ho Chi Minh City and Hanoi since 2001. We provide internationally recognised, high-quality, education and professional training for students, clients and the community, and assist in the development of human resources capability in Vietnam and the region by hosting...

Mô tả công việc:(Mức lương: Đến 20 triệu VNĐ) Answering questions about features, documenting any technical issues, and passing them on to the product team. Creating support tickets for the team. Clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

08-Feb-2023Senior Officer, Customer Value Management and Loyalty :Category: Retail Banking GroupJob Type: Facility: Retail BankingJob Purpose:Responsible for ensuring the implementation of the goals of the functional group and assigned tasks, ensuring the overall effective progress of the tasks in the professional operations of the segmentation và customer...

About Forma:The market for employee benefits is broken. Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches.Forma's flexible benefits software helps companies offer competitive benefits packages...

AFD announcement - "Urban and territorial resilience" projects support officer 2024AFD is recruiting for its operations in Vietnam a "Urban and territorial resilience" projects support officer.The officer will benefit from a fixed-term contract (s) of local law, full-time, from July 2024.Job Profile:The project support officer contributes to the...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers we pioneer breakthroughs in healthcare. For everyone. Everywhere.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and...

Job Description:BRITISH UNIVERSITY VIETNAM (BUV)British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and Staffordshire University. BUV is rated a 5 Star university of excellence by the world recognized QS accreditor, and is also recognized with a...