Customer Support Specialist

Company DescriptionUpwork, in collaboration with a leading American multinational technology company, is looking for Japanese - speaking Microsoft 365 Technical Specialists. This unique opportunity allows you to be at the forefront of Microsoft's New Product Playbook, a suite of revolutionary products set to launch. If you have technical expertise in M365...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers we pioneer breakthroughs in healthcare. For everyone. Everywhere.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and...

Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company.- Your Role :You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front...

Date Posted: 8/31/2023Job Function: OperationsLocation: Hanoi VNMOffered Salary: Competitive Iron Systems is an innovative, customerfocused provider of custombuilt computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving...

Date Posted: 8/31/2023Job Function: OperationsLocation: Hanoi VNMOffered Salary: Competitive Iron Systems is an innovative, customerfocused provider of custombuilt computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving...

Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company.- Your Role :You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front...

You're a great match if youWhy we're looking for youWe are looking for an experienced Customer Success Specialist in this high growth rate stage, who can work directly with our customers all over the world.After purchasing/sale for the product is the most important phase of the customer lifecycle to ensure customers have the best experience in this product...

THE ROLE:At Pixelz, we believe all our customers deserve the best possible customer experience at every touchpoint, and the Customer Support Manager will be one of the company's key roles in taking ownership of this strategy. We are looking for the right person to lead our dynamic Customer Support team based in Hanoi, Vietnam that is passionate about...

Responsibilities:Job Description: Drive Customer Support Performance: Empower the team to meet expected goals and support KPIs. Maintain robust reporting and CS dashboards. Redesign, and integrate support tools such as Zendesk, Intercom if needed. Expose a subset of metrics to the executive team as needed. Achieve efficiency gains over time with continuous...

Responsibilities: Collect customer requests and data Attend to customer phone calls Conduct basic troubleshooting using questionnaires to find out the level of support needed Create tickets for Level 2 support Provide product information Solve common problems such as username and password issues, menu navigation, verification of hardware and software,...

What We Can Offer: BonusDrive Customer Support Performance. Empower the team to meet expected goals and support KPIs. Maintain robust reporting and CS dashboards. Redesign, and integrate support tools such as Zendesk, Intercom if needed. Expose a subset of metrics to the executive team as needed. Achieve efficiency gains over time with continuous workflow...

What We Can Offer: Annual salary review Flexible working time- no fingerprint check-in/out 13thmonth salary Troubleshoot and resolve user inquiries, issues, and complaints in a timely and efficient manner Act as a problemsolver, finding creative solutions to meet the needs of our users Collaborate with crossfunctional teams to address user concerns and...

Clarifying the customer&039;s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionAnswering questions about features, documenting any technical issues, and passing them on to the product teamResponding promptly to customer...

HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 03/04/2023Applications 0Views 23Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 35 Years Gender Female Sector Hanoi, Bac Ninh, Vinh Phuc Industry Sales LogisticOur client is a foreigninvested company, now looking for a Sales & Customer Service...

Mô tả công việc:(Mức lương: Đến 20 triệu VNĐ) Answering questions about features, documenting any technical issues, and passing them on to the product team. Creating support tickets for the team. Clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

About Forma:The market for employee benefits is broken. Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches.Forma's flexible benefits software helps companies offer competitive benefits packages...

$2,000 - $2,000 ChemicalsRESPONSIBILITIES Demonstrate understanding of market planning and strategy development process and provide inputs on market industry, financial and sales analysis. Support Channel and Brand Specialist in Formulating annual marketing plan and development of Business Plan and Strategic Network Plan (SNP)_ Study and comprehend Chevron's...

Your role & responsibilities- **General Duties**: 1) General_ Provide technical support and assistance to endusers and internal teams. Troubleshoot and resolve software and hardwarerelated issues. Document support requests and resolutions. 2) Technical Support_ Assist with hardware and software installations, configurations, and maintenance, including...

Mô tả công việc:(Mức lương: Thỏa thuận)Job ResponsibilityThe OpportunityWe are looking for Valuation Actuarial Specialist who performs parts of valuation and modeling tasks under the company's policies and assignment. Perform Valuation works: Conduct regular reports and analysis to internal and external stakeholders related to actuarial...

Overview:We're looking for a customer-oriented Escalation Specialist 2 (Critsit) to support our clients with excellent customer service while managing high-severity issues. You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure. In this role, you'll act as liaison between...