Customer Service Executive

2 weeks ago


Hanoi, Hanoi, Vietnam Công ty TNHH CCL Design Vina Full time

Mô tả công việc:

(Mức lương:
Thỏa thuận)

  • To respond and ensure the customer enquiries and requests are addressed in a timely manner
  • To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers' requirements are met
  • To handle customer complaints according to the Company procedures and service standard.
  • To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
  • To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
  • To assist and back up other team members and provide supports and report to Supervisor

Chức vụ:
Nhân Viên/Chuyên Viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

Bonus 13th salary
Health care insurance
Annual Salary Review; Perfomance Bonus

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

  • Bachelor's degree.
  • At least 02 working years related experience in: Customer Service, Supply Chain, Merchandising, Procurement, Purchasing, Order Management, Import
  • Export, Sales / Sales Admin...
  • Strong written, verbal skills in Chinese bilingual.
  • English: Basic knowledge
  • Understanding of applicable computer systems, such as Microsoft Office,.
  • Excellent customer service & presentation skills
  • Willing to work OT if any

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Đại Học
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