Sales Operations Manager

1 month ago


Hanoi, Hanoi, Vietnam People Profilers Vietnam Full time

Job Title: Sales Operations Manager

 

Job Description:

 

  • Main Responsibilities:
  • Develop sales strategies and plans to achieve business objectives. This includes analyzing market trends, customer needs, and competitor activities.

  • Build and maintain relationships with customers to enhance sales performance.

  • Identify and pursue new business opportunities to expand the customer base.

  • Collaborate with the customer service department to resolve customer complaints and improve customer satisfaction.

  • Supervise and mentor sales staff to improve their performance and skills.

  • Develop and implement training programs for sales staff to enhance their knowledge and skills.

  • Monitor and evaluate sales staff performance regularly.

  • Recruit and select qualified sales staff to join the team.

  • Coordinate with other departments to ensure smooth sales operations.

 

Requirements:

 

  1. University degree in a related field.

  2. Minimum 1-2 years of experience in a similar role.

  3. Excellent communication and interpersonal skills.

  4. Ability to analyze data and make informed decisions.

  5. Good negotiation and customer service skills.



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