Operational Process Improvement Specialist

2 days ago


Hanoi, Hanoi, Vietnam Sagan Full time
About the Role

We are seeking an experienced Operational Support Officer to join our team at Sagan, a leading membership community for top executives and CEOs. The successful candidate will be responsible for streamlining our business processes and improving overall efficiency.

Key Responsibilities
  • Analyze current operational procedures and identify areas for improvement to enhance productivity and efficiency.
  • Develop and implement process optimization initiatives to align with company goals and objectives.
  • Monitor key performance indicators (KPIs) and report on operational metrics to ensure data-driven decision making.
  • Collaborate with cross-functional teams to align operations with company strategies and policies.
  • Assist in the development of operational policies and training materials to ensure seamless implementation.
  • Troubleshoot operational issues and implement corrective actions to minimize downtime and optimize resource allocation.
Requirements
  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • At least 2 years of experience in operations or process improvement roles.
  • Familiarity with operational best practices and methodologies, including Lean Six Sigma.
  • Strong analytical and problem-solving skills, with excellent communication and project management abilities.
Salary Information

The estimated salary for this role is $65,000 - $85,000 per annum, depending on experience and qualifications.



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