F&B Operations Coordinator

4 days ago


Hanoi, Hanoi, Vietnam Hegka Vietnam Full time
About the Role

We are seeking a highly motivated F&B Management Assistant to join our team at Hegka Vietnam. As an essential member of our operations team, you will be responsible for ensuring seamless floor operations and coordinating with internal departments to resolve any issues promptly.

Key Responsibilities:

  • Daily check on floor operations to identify potential defects, hygiene concerns, and security issues;
  • Work closely with tenants to ensure they comply with mall regulations;
  • Collaborate with the operation team to develop processes for F&B tenants, including import/export procedures, trash management, and delivery activities;
  • Implement shopping mall promotions in collaboration with the sales planning team;
  • Coordinate infrastructure or design work between tenants and internal departments.

The ideal candidate should possess excellent communication and problem-solving skills, with a strong ability to work under pressure and collaborate with cross-functional teams. If you are passionate about delivering exceptional customer experiences and have a keen eye for detail, we would love to hear from you

About You

We are looking for a dedicated and results-driven individual who is eager to contribute to our team's success. The successful candidate will possess:

  • A Bachelor's degree in Business Administration, Marketing, or a related field;
  • At least 1 year of experience in Restaurant Management, F&B Operation, Retail, Shopping Mall, Commercial & Trade field;
  • Knowledge of food safety and hygiene practices;
  • Excellent verbal and written communication skills in English and Vietnamese;
  • Strong teamwork and communication skills;
  • Ability to work under high pressure and self-motivation.
What We Offer

We offer a competitive salary package, including a salary of $35,000 - $45,000 per annum, depending on experience, as well as additional benefits such as:

  • Training and development opportunities;
  • 15 paid leave days annually;
  • Social, Health, and Unemployment insurance;
  • Healthcare scheme (PVI Health insurance);
  • Lunch/dinner at canteen; Free motorbike parking; Perdiem for business trips; Team building activities.


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