Business Transformation Specialist for Sales and Digital Services

1 day ago


Ho Chi Minh City, Ho Chi Minh, Vietnam ITC Full time

About ITC

We are a leading digital transformation consultancy in China and Asia, empowering Fortune 500 companies with strategic guidance and execution expertise.

We partner with premium brands across various sectors, including LVMH, Apple, Moschino, and more. Our areas of expertise include:

  • Digital Transformation & Change Management
  • CRM, CDP, Data, Marketing Automation & Clienteling
  • Tailor-made Digital & Commerce Experiences: WeChat Mini Programs, Websites, Apps
  • System Integration, APIs & Infrastructure Management

About the Role

You will be part of our Strategy and Consulting Department, focusing on business transformation related to Sales, Account Management. You will guide clients in their digital transformation journeys, including customer experiences online and offline, Marketing Automation, Social CRM, CDP, Analytics, Technology, CRM.

Responsibilities

This role is uniquely integrated between Sales, Account Management, and Consulting. As an A-player, you will need to be highly proactive, detailed-oriented, with a self-driven and can-do mindset. Your responsibilities will include:

  • Serving as the lead point of contact for all customer account management matters
  • Influencing clients to make informed decisions
  • Conducting workshops offline and online


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