HR Operations Advisor

5 months ago


Ho Chi Minh City, Vietnam TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

**About the Team**:
You will provide support and knowledge to businesses for the whole employee lifecycle. Continually work on the enhancement of the employee lifecycle through process improvements, automation.

**Responsibilities**:
1. Enhance the people and workplace experience through localized people initiatives throughout the employee lifecycle, including visa matters, process improvements, data & insights;
2. Provide support and knowledge to the business for the whole employee lifecycle. Continually, work on the enhancement of the employee lifecycle and be a trusted advisor to internal and external stakeholders;
3. Help scale various HR programs to create efficient and simple people processes, systems, policies, and programs;
4. Maintain partnerships with geographically distributed HRBPs, TA and other HR Operations team members;
5. Exercise independent judgment and discretion do determine appropriate actions or solutions to problems;
6. Build and develop strong lasting stakeholder relationships with key departments across the business by providing accurate, timely and appropriate advice.

**Qualifications**:
1. Advantageous to have 3+ years of People Operations/Human Resources related experience.
2. Strong knowledge of labour/compliance laws and cultural nuances within Vietnam and experience in setting up & handling trade union in Vietnam;
3. Experience with employee lifecycle (onboarding, transfers, performance cycles, leaves of absence, immigration matters and offboarding);
4. Support employees and improve employee experience by providing end to end HR solution to solve their issues;
5. High level of discretion, confidentiality, and ethics.
6. Humility, flexibility, and good interpersonal & customer facing skills are a must to be part of a strong and united team across APAC;
7. Highly proficient and excellent communication skills in English.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


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