Senior Customer Service

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Providing technical support: - To ensure the customer enquiries and requests are addressed in a timely manner - To coordinate with other internal teams to ensure the after-sales quality and customers’ requirements are met - To handle tickets in 2 queues (Vietnamese - English) 2. Call Center...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Support global customers and partners. - Monitor online transactions, support our clients and make payments via the Internet. - Build strong relationships with customers and partners. - Handle customer services inquiries and solve issues arising from customers/forwarders/third parties relating to...

**Main responsibilities** - Present, promote, and sell services to prospective customers to meet individual’s monthly target - Proceed with customer orders as the company's procedure (This task will be trained later) - Follow up the running process and take care of the orders to ensure they are delivered on time - Maintain customer relationships through...

**Company Description** Job overview: Provide Customer Service in a Call Center or other area of the operations to assigned customers and accounts. Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment Key responsibilities: 1. Handle order processing in accounts: - Manage...

This position is responsible for delivering APLL commitment to key customers, meeting day to day operations requirements of the customers. The position manages a team of over 10 Customer Service Representatives to achieve excellent customer service satisfaction through defined and agreed processes. He/she participates in organizing vendor seminar program...

a leading BPO company, providing exceptional customer service solutions to clients globally. We are currently seeking a dynamic and fluent Vietnamese speaker to join our customer service team as a Customer Service Representative. **Responsibilities**: - Resolve customer inquiries and complaints in a professional and efficient manner - Process orders,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Key Responsibilities Customer Service Management: - Manage all aspects of customer service operations, including handling inquiries, resolving complaints, and addressing customer feedback promptly and professionally. - Monitor customer service performance metrics and continuously improve customer...

**- Vexere Flight**: Các thành viên của Vexere tin rằng một tổ chức được sinh ra là để giải quyết các vấn đề nhức nhối trong xã hội. Văn hóa công ty chú trọng tinh thần cộng đồng, hỗ trợ lẫn nhau. Tất cả thành viên Vexere luôn được tạo cơ hội để được thể hiện bản thân,...

**YOUR WORK**: - Process new orders and requests on the Odoo ERP system ensuring accurate data entry and updates. - Coordinate with relevant departments to order or generate the required product and packaging labels. - Respond to all client requests and enquiries in a timely and professional manner. - Complete all reports required by the customer and...

**Customer Service/Support** **Location** - Ho Chi Minh, Vietnam*** Job Title: Advisor I, Customer Service - Vietnam **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and...

Mô Tả Công Việc - Manage daily booking from suppliers/shippers/sales etc and - Manage booking system to receive EDI booking from customer - Booking creation in specified system, update report - Implement and deploy Customer SOP, IOP. Manage team to reach customer KPI base on instruction of KAM, reduce risk and potential claims. - Customer relationship...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Monitor and track the progress of the jobs by following up with technicians for samples and test results - Prepare test reports to customer and sales - Send test reports to sales and customers - Interface with customer job status, and handle inquiries - Maintain and upkeep laboratory records and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) We are looking for Customer Service to join our team and provide the best service to our customer You will working at the newest B2B Fintech Solution at Viet Nam. English - Korea - Vietnamese spoken. - Monitor and improve processes to improve KPIs, customer experience, and work productivity -...

Inspired to grow with your experience, learn and share with new colleagues? Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste. We are...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Receive and manage customer complaints and issues and provide information to the appropriate departments to handle those complaints. - Receive and handle customer requests/inquiries related to products/services provided by the Company - Monitor and continuously update the Company's policies on...

**RESPONSIBILITY**: - Support the sales department in contacting and verifying information to attend sales consulting seminars - Support customers during the operation process, upload products to the Alibaba e-commerce platform and answer customer questions about products/services - Consulting and proposing solutions to help customers use the service...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide support and assistance to our English speaking customers - Research, diagnose, analyze and record customer issues and communicate solutions - Interact with Vietnam Dev and QA members - Interact with US members - Work closely with Customer Success Managers to maintain customer satisfaction -...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide support and assistance to our English speaking customers - Research, diagnose, analyze and record customer issues and communicate solutions - Interact with Vietnam Dev and QA members - Interact with US members - Work closely with Customer Success Managers to maintain customer satisfaction -...

**Mô tả công việc**: (Mức lương: 15 - 20 triệu VNĐ) Bán Hàng (Sale): - Thực hiện bán hàng qua điện thoại hoặc (và) xúc tiến gặp mặt trực tiếp để giới thiệu và tư vấn sản phẩm và dịch vụ của công ty đến khách hàng tiềm năng. Making tele-sales and (or) setting up face-to-face meetings in...

**Mô tả công việc**: (Mức lương: 9 - 10 triệu VNĐ) - Verify event details provided by clients, ensuring accuracy and contacting clients for verification when necessary. - Research and identify information as client’s request and input them into the system. - Clean up and maintain the integrity of the system's database. - Assist clients with...